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“Whether you're looking for that special outfit for an evening on the town. Or a unique item to help stand out from the crowd. Olu and his Fashune team are style icons that you can count on. Their warmth , attention to detail and customer service makes for a pleasurable experience visiting their store. I would recommend my brotha Olu & Fashune to anyone looking to step their game up.”
10AM - 9PM
1 Bass Pro Mills Dr #638A, Concord
Shoe Stores
“Last week me and my wife were looking for winter boots so we went to visit this Ecco store. The manager Alexandra were very kind and very helpful. Just glad to know that there are still workers who put an effort in providing good customer care . Great quality Shoes as well and it lasts. comfort, fit and quality of materials has no comparison Customer service was excellent!!! Thank you Alexandra”
“I had a fantastic experience with Jola at Aqua Palace. She is truly a top-notch seller who helped me find the perfect swimming suit, cap, and goggles. Her expertise and attention to detail made the process seamless. Aqua Palace offers a wide range of options at reasonable prices, and with the added discounts, it's hard to beat the value. Highly recommend Jola for all your swimming needs!”
“Wasn't planning on buying any shoes but Simryn and Daniella were too good and I ended up buying my first two pairs of vans. I asked if they had any additional colours and Simryn advised she had another colour in the back. Daniella comes out with the pair in seconds and I've fallen in love with them. The shoes I mean! Great customer service.”
“I bought a pair of running shoes online 2 days earlier and had an issue with them. Brought them in to Browns at Vaughan Mills today and was so pleased with the service. From the gentleman who greeted me upon arrival and asked me if I was returning the item, and then escorted me to the cashier, to the (I believe) manager, who was called over to help with the return. He was so pleasant and helpful. He gave options and very quickly resolved the issue. Such great service, it reminded me why I love shopping at Browns.”
“Excellent customer service at the Vaughan Mills location. We had a problem with one pair of the shoes we bought and they really went above and beyond to help and provide us with an agreeable solution. Geox has great quality shoes and I hope they can keep that up. Additionally, with great customer service, it brings about an even better brand. Thank you.”
10AM - 9PM
1 Bass Pro Mills Dr Suite E3, Concord
Shoe Stores
“I'm fairly self-sufficient and don't have a high expectation of the customer service level from young adults. I can usually find in-store deals by simply looking around.I inquired with a one of their staff for the location of the clearance size 12s and he helped me accordingly. I checked the selection didn't find anything interesting. On my way out I saw the same individual and asked about a certain shoe. He stated they didn't have any in-store and to visit the online store. He also offered other similar models, but I was mainly interested in the ones I was looking for.After the secondary interaction, I was on my way out, and he was trying to get my attention while I was nearing the exit door. He suggested that sometimes customers misplace shoes and if I look around I may find something similar. Turns out I found a pair at almost half the price I was willing to pay, so in the end top service. I hope I don't spell your name wrong but, thank you Kayote for your assistance!Good employees are hard to find. Nike and all other company's should always consider offering a raise or a new position to the good ones. Value those who value the business. Based on the negative reviews, it wouldn't be a bad move.Thanks again Kayote ??”
“Sim and Kiri provided exceptional customer service. I’ve been coming to this store for years but haven’t received this level of customer service ever.
Thank you for being kind, compassionate and understanding.
Keep it up.
I’ll definitely see you again.”
“Can I just say I love these people I feel so appreciated and welcome in this store. I went in and out twice thinking I would not be able to find a size or a pair of jeans that would fit nice or to my standards and three girls, Britney, Laura, Jelina were so helpful. I bothered Britney first and then I came back to bother Laura and Jelina and they were so sweet. All three of them were very supportive and considered all of my request and we're able to get a pair of jeans that I initially hated but looked fabulous on me when they gave me the right size. I love you guys, thank you. I hope you have a great shift.”
“Had a great experiences here a couple of weeks ago. I had ordered two pairs of shoes online for in-store pickup. It was ready in record time. However, only one of the two pairs was available so I received an email telling me that it was out of stock and will not be available.When I arrived, I was helped by a young her gentleman who was very patient and helpful. He suggested similar pairs to the ones that were not available. When I asked if they would do something about the price because I had ordered them during a sale with a coupon online, he called the manager over. He was a friendly gentleman who came over right away and when explained the situation, he was happy to match the price. We then chatted while the other employee and I finished the transaction, and he was very pleasant.I will definitely return for the large selection, sales and very friendly and knowledge customer service. Thank you!”
“We had the absolute best service from Emily at DSW, Vaughan Mills Mall, Ontario. Emily assisted us with an online order directly from the store computer. She was efficient and so pleasant. You have a shining star at DSW!!”
“Great service and a large variety of comfortable and stylish shoes at SoftMoc ,Vaughan Mills mall.My husband and I have purchased from Softmoc a few times. Would recommend.”
“Great Customer Service and Friendly Staff. Great location from Vaughan Mills Mall Entry 3 - front of the Shoppers Drug Mart - and lots of choices for seasonal items. CURRENTLY Spring and Summer items.Also women's purses available too. Beautiful store, Selections are great, and Prices are reasonable.”
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“I recently visited the Skechers store in Vaughan Mills and was thoroughly impressed by the professionalism and kindness of one of the employees, Mr. Satyam. He was incredibly polite, attentive, and went out of his way to ensure I had a pleasant shopping experience.The entire store was well-managed, clean, and organized, making it easy to find what I was looking for. I highly recommend this store for anyone looking for great service and a well-maintained shopping environment.”