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March 2024 by Shannon Ingram
Best place to buy plumbing! The owner, Addo and his staff are professional and go above and beyond to offer the best customer service. I have been dealing with them for the past 8 years for all my business needs.
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March 2024 by R Vieira
Awesome service, very helpful and timely. Thank you
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February 2024 by Andrey
Khaled and apoorva were and they have the best customer service .I needed a a part for a tub filler faucet and i couldn’t find them anywhere , but they have it in stock and not even that , they did not charge me for it and give it to me for free, thank you so much for your help and definitely i will fome back.
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February 2024 by John Craig
What a great place. I am not a contractor or a plumber, but I needed a part to fix a leaking shower valve. I was greeted by a welcoming man who introduced me to an equally friendly woman who found the part I needed, confirmed the part was the right one, and gave me a generous discount. I would highly recommend this place to anyone who has plumbing needs, especially those who are trying to 'Do It Themselves.' Thanks. I will be back.
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February 2024 by Danny Lio
Fantastic service....recommend to allKeep up the good work
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February 2024 by Antonio Coladonato
Great customer service
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February 2024 by Flora MG
Kolani kitchen and bath sold me two vanities. One I picked up because it was small. The other one was quite large so I asked for them to deliver it. They charged me $170 to deliver the large vanity. I felt that this was a lot since my house is only 5 min away from the store. However, I paid anyway thinking they would at least bring it in without issue. I was wrong about this - the Kolani shipping department called me at the last minute the day it was supposed to be delivered and told me one of their delivery people was out sick and so if I still wanted the delivery then I would need to help them bring the vanity out of the truck.I asked when the other delivery person would be back and they said they don't know when he will return. Since my contractors needed the vanity, I said okay and I told the Kolani shipping department person I would be asking for at least a partial refund since I would have to arrange to have someone help them unload the vanity. The shipping person told me to speak with my sales associate about this.We ended up helping the delivery person unload into the garage (they would not bring the vanity into the house) and I subsequently called Kolani for a refund.I spoke to Apoorva on the phone after the delivery occurred and I got excuse after excuse and the story kept changing. First she said they always send out just one person for delivery (even though the Kolani shipping person told me someone was out sick), then she said I could have had two people on a different day (the shipping person said they did not know when they could get a second person), then she said that the shipping department in fact did not call me the day of and that it was a few days before (this was 100% not true).The customer service here is horrible and I now feel that I made a terrible mistake purchasing vanities from this store because I found out that Virta (the vanity brand I purchased) is actually owned by Kolani and I fear that they will not honour their warranty.Further, the sales associate that I purchased the vanities with (named Sandy) told me that I was purchasing solid oak, but when I received the vanities, they appear to be made of plywood with some kind of coating on top. Stay away from Kolani and their Virta brand.UPDATE: I ended up contacting the owner and he gave me a $150 store credit for my trouble but Apoorva's customer service was honestly appalling. I'm also very disappointed how Sandy lied about the vanity being solid oak.
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January 2024 by Paul
Wow! The customer service is amazing. I wasn't sure of the part I needed so I brought it to the store. They took the time to help me find the right part and went far above and beyond expectation to make me happy. I highly recommend Kolani.
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January 2024 by karina s
Kaled is super helpful!! Was an absolute pleasure!! Would highly recommend
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January 2024 by Johnathon Hinds
Listened to my concerns and helped me very quickly solve my problem!
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December 2023 by Dmytro Gnatyuk
Perfect customer service and prices!
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December 2023 by Jay Foerter
Great selection and amazing customer service!
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December 2023 by helena sheinin
I received an outstanding customer service at Jane location! (help with a replacement part). Everything was timely, helpful and polite. Excellent selection at the store too!Will definitely go back.
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December 2023 by Carmen Rivas
The ladies were very helpful. They found the shower part that I was looking forAlso they gave me a discount.Highly recommend to buy in Woodbridge location
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November 2023 by Pemm Construction Inc
Sandy is great to deal with.Beautiful showroom with luxury items. Thanks Sandy. Will see you next time...
