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May 2023 by M. R.
Warning this company takes advantage of seniors!!! My grandfather recently requested a service call to see if his washer was worth fixing. On their website, it states a $79 value but free if they do a repair. The tech came by and was there for 15 min, spun the washer and heard a sound, and said he would need a part. The bill was then close to $900, which my grandpa paid. A few weeks go by, and the part now can not be ordered. They state he would receive a refund, but no such thing happened. From the day they took his money till the day O got involved was one whole month. When I contacted them on his behalf and they stated that work had been done and my grandpa would not receive a full refund and that they would keep 250 for labour (a tech coming and spinning the drum with his hand) I said how their website states a $79 service call. I asked for a manager, and they refused and said the typical manager would call you, which is yet to happen. They refunded the part and $50 for senior discount and kept $200, which is still unacceptable. Do not trust this company with your money, especially if you are a senior, as they will take advantage. Also huge redflags, they say they are fast fix appliance but their invoice comes as crew support, but when you go to find them online based on crew support nothing comes up, I had to do a phone number search to find them. Also, they have 2 google istings, one with good reviews and the other with bad reviews, a few simple searches show you just how shady this company is. Also when I called back to speak with the person I had just spoke to I was told no one by that name works there and that I was wrong even thoughI clearly called the same number and he said his name, I confirmed it and wrote it down... talk about shady! Anyway, I mentioned that if they did not do right by my grandpa, I would leave a review which I left on both of their listings, and they have yet to give a proper refund. I accept $79 plus tax
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June 2021 by Muhammad Ali
Don't know
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May 2021 by olisava kharter
They dont know what they doing
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February 2021 by Shane M
Legitimately fantastic. Honest and professional. Very responsive. I will recommend Alex to all my family and friends. Thank you for the great service!
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September 2019 by Shmuel Yona
had to call fast fix to help me with a commercial handicap operator. they were really quick and also offered me tips on how to maintain the lifespan of it. i highly recommend them. plus they were the only company open on monthers day and there price was good. will save number for future. thank you guys.
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September 2017 by Andrea Grimshaw
I am so happy that I decided to finally have my washer fixed!! Artem came and found the problem, ordered the part and fixed the machine and the price was very affordable. I highly recommend this company!!!!
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September 2017 by Jeffrey Daly
Tom was great. Very knowledgable and was able to fix my washer quickly. Great service!!
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September 2017 by Luy Ho
Stay away from this company. This is a phony, fraud, and totally scam. They just want money, but provide terrible service and quality work. SCAM
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September 2017 by Tony De Ruyte
STAY AWAY FROM THESE GUYS!!! Horrible service, grossly over priced, management at the office didn't care and deflected everything to the technician who could barely speak English. Technician blamed the management at the office.
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September 2017 by James O'Connor
Horrible. Technician came out to inspect my wine fridge and told me the relay starter needed to be replaced and he'd call back later that day or the next with further guidance about the repair.
I had to call 3 times (each being told the tech would call me back) to find out that they could not find the part. On the 3rd and last call - 4 days after the tech visit - I asked why I wasn't provided with at least a detailed description or picture (tech used his phone to take pictures) of the part needed. I was then invited to go online and "google search" for images/info about the relay starter.
I paid $55.37 (tax included) for nothing. Total waste of time and money.
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September 2017 by Z Zhuang
Poor Service. The technician came and just do a 5 mins look, then ask for $99 for parts + $190 for labour to replace a lid lock that is not working. If i choose not to repair, I need to pay 49+tax just for that 5 mins look. As a result, The parts cost me 58+tax at local warehouse in Scarborough and the lid lock problem happens on Whirlpool washing machine is a very common problem which can be repaired by following YouTube DIY video. lol.
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September 2016 by Yehiel Sasson
Very Professional, Geat rates,
arrived very quickly and fixed my door ,
thank you guys!!!
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September 2016 by Cheryl Stanzell
Technicians could not speak English and could not understand the problem. Bad experience.
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September 2016 by ExcessiveLoki
Great Customer Service! Thank you.
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September 2016 by Ela Mezhiborsky
Good service, very friendly! I called about a problem with our Whirlpool fridge and they had a technician come in the next morning. Everything seemed very professional and the price was lower than other quotes I got.
