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9:30AM - 5PM
3300 Hwy 7, Concord
Banks
9:30AM - 5PM
9100 Jane St, Concord
Banks
“I came to this location on December 4th on my lunch break without appointment all because of misinformation from telephone banking told me I didn’t need to book an appointment. It was urgent and I needed to open an account and luckily Elias Estephan was kind enough to take me in and help me through the process. He was very patient and professional. Thank you Elias for helping me out!”
9AM - 5PM
5075 Yonge St, North York
Banks
“Henry Huynh has been incredibly helpful in setting up my terminal! He responded very quickly with troubleshooting some issues for me and got things sorted out. My terminal for cancelled after some issues with the risk protection company (fiser) and it was a huge headache in trying to get in contact with them. Henry went above and beyond in helping me and contacting risk protection for me and for my terminal up and running again in no time. Would definitely requesting for Henry if trying to set up an account!”
“I recently had the pleasure of working with Faiza at CIBC, and I am thoroughly impressed with the exceptional customer service she provided. From the very beginning, Faiza demonstrated a brilliant level of communication, ensuring that I understood every step of the process and answering all my questions with patience and clarity.
Her listening skills are truly remarkable, as she took the time to understand my business needs and tailored her advice accordingly. She made what could have been a complex and stressful experience feel seamless and straightforward.
Faiza went above and beyond to make sure everything was in order, and her attention to detail was impeccable. Her professionalism and dedication to providing top-notch service are evident in every interaction.
I highly recommend Faiza at CIBC for anyone looking for a knowledgeable, friendly, and efficient banking professional. She truly sets the standard for excellent customer service.”
9:30AM - 5PM
5140 Yonge St, North York
Banks
“Ms.Pardis Khoshniam is an exemplary employee in demonstrating organizational citizenship behaviors. She goes beyond her organizational duty with compassion and kindness and guides customers with great care and patience. As an organizational behavior specialist, I think that she will increase the social capital of this bank and make customers introduce this branch of the bank to each other by word of mouth.”
“Farzane Hosseini at TD Bank provided exceptional service! She was attentive, knowledgeable, and went above and beyond to help me with my banking needs. Her dedication and clear explanations made my experience smooth and stress free. Highly recommend her for any banking assistance”
9:30AM - 4:30PM
7191 Yonge St Unit 106 & 107, Thornhill
Banks
“Yunjeong Kim helped me open a bank account. Even though I consulted for quite a long time and asked and requested everything, he did his best to inform me. All staff were friendly. My house is close, so I wonder why I came now...Shinhan Bank, Fighting!”
“Had to replace a lost debit card on Jan. 23, 2024. It was complicated because I had thought I had lost my wallet, and had already called TD to cancel my cards, but then had subsequently found my wallet. George was extremely helpful, and gave me lots of advice for next time, and was cheerful and easy to deal with.”
9:30AM - 5PM
4841 Yonge St, North York
Banks
“Lily helped me with a lot of business today, and her service attitude was particularly good. She not only helps me with the current business, but also provides suggestions for my future financial planning. Excellent service.”
9:30AM - 5PM
1700 Wilson Ave, North York
Banks
“Luis and Goldie are very professional. They were efficient with the process and ensured all questions were answered according. They should be promoted within the organization.”
9:30AM - 5PM
300 West Beaver Creek Rd, Richmond Hill
Banks
“I can't express enough gratitude for the exceptional service provided by my bank advisor, Mojdeh Asadi Golkar.
Mojdeh took the time to truly understand my financial situation and aspirations, offering personalized advice and guidance every step of the way. Her expertise and knowledge of financial products were evident, and she went above and beyond to ensure that I made informed decisions tailored to my needs.
What sets Mojdeh apart is their unwavering dedication to customer satisfaction. She answered all my questions patiently, address any concerns. Her communication skills is exemplary, making complex financial concepts easy to understand.
Thanks to Mojdeh's guidance, I feel more confident about my banking stuff.
I highly recommend Mojdeh Asadi Golkar to anyone seeking a trustworthy and competent bank advisor. Their professionalism, expertise, and genuine care for their clients make her a valuable asset. Thank you, Mojdeh, for your outstanding service!”
9:30AM - 5PM
650 Major Mackenzie Dr E, Richmond Hill
Banks
“I went today at this Branch October 16,2024 9:30 am and there is a nice and beautiful lady helps me right away what i need, she was very helpful and kind her name is Farsaneh Moghani . In couple minutes my issue was solved . ??”
9:30AM - 5PM
1451 Royal York Rd, Etobicoke
Banks
“This branch is my absolute favorite. The staff is always so professional, knowledgeable and friendly! I made the switch because they are consistent with good customer relations and service. They represent their brand phenomenal. Keep up the good work!”
“I have been going to this bank for a few months now ever since I opened an account and I have had excellent service from Ivan. He always helps me with anything I need, he is always so friendly and so welcoming. He explains things I don't understand very easily and finishes every service with my complete satisfaction. Thanks to him very much.”
“Superb service! Speedy and high-quality. Special thanks to Prabhjit for helping us with our requests and answering all our questions. Would definitely visit again!”
9:30AM - 4PM
4950 Yonge St suite 103, North York
Banks
“a new female staff (only 1 month old) helped my mom at 10am and was beyond pleased with her service, knowledge, professionalism. lacking 1 star due to no free parking (perhaps I'm not aware of any? ?)”
9:30AM - 5PM
2340 Finch Ave W, North York
Banks
“I recently had the pleasure of being served by Darshini Chotai, a remarkable representative at CIBC Bank. I must say that my experience with Darshini was truly exceptional, and I am delighted to share my positive feedback about her outstanding service.From the moment I walked into the branch, Darshini greeted me with a warm and welcoming smile. Her professionalism and dedication to her role were immediately evident. She patiently listened to my inquiries and concerns, demonstrating a genuine interest in helping me find the best solutions for my banking needs.Darshini's knowledge and expertise in banking were truly impressive. She took the time to thoroughly explain the various options available to me, providing clear and concise information that helped me make informed decisions. Her attention to detail and ability to understand my specific requirements were exemplary, ensuring that I received the most suitable banking services.What truly set Darshini apart was her exceptional customer service skills. She was attentive, responsive, and always went the extra mile to address any questions or concerns I had, no matter how big or small. She displayed remarkable patience, ensuring that I fully understood the processes and benefits of each service I was interested in.Throughout my interactions with Darshini, I felt valued and appreciated as a customer. She consistently displayed a friendly and professional demeanor, making me feel comfortable and confident in my banking decisions. Her dedication to providing the best quality service was evident in every interaction I had with her.I would like to express my sincere gratitude to Darshini Chotai for her outstanding service at CIBC Bank. She is an asset to the organization and a shining example of what exceptional customer service should be. I highly recommend her to anyone seeking banking assistance, as I am confident that she will provide the same level of exceptional service to all her customers.In conclusion, Darshini Chotai at CIBC Bank deserves the highest praise for her exceptional knowledge, professionalism, and customer service skills. My experience with her was truly outstanding, and I am grateful for her dedication to ensuring that my banking needs were met. Thank you, Darshini, for going above and beyond to deliver the best quality service!”
9:30AM - 5PM
3940 Keele St, North York
Banks
“Recently, I accompany a new international student to this CIBC branch to open his bank accounts. Financial service representative Jesica patiently walked us through and explained everything in good detail. She answered all of our questions. She even took us to ATM machine and shown the new student how to use it. We were very grateful for her excellent service.”
9:30AM - 5PM
5700 Yonge St, North York
Banks
“Most staff are usually great, but today I thank God I closed my accounts at RBC!
I went today to change $20 to 4 fives, a lazy rep. after waiting for more than 1/2 an hour told me that she will not serve me because I`m not a customer!
(I spent thousands and thousands in this bank as I was a client for over 30 years!)
Now this is how they avoid doing their job!
Now I remembered why it was time for me to move on from lazy staff that make the good ones get painted by the same brush!”
“I had a great experience yesterday in this branch with the associate Mahin. She is very polite, approachable, kind and very knowledgeable about the work she is doing. She solved my problem efficiently in a timely manner. She is great. I am definitely going to this branch for my business. Keep doing good work. Thanks Mahin”
“I've had great experiences at this branch in the recent months in helping me with my banking. Raj is knowledgeable, competent, helpful, and always has a great attitude in dealing with all of the our banking transactions and requests. He's gets everything done in a timely manner and always resolves any issues quickly. I think he's an exceptional asset to the team at TD Bank at Towerhill.”
10AM - 4:30PM
3040 Don Mills Rd E, North York
Banks
“Today, my husband and I went in to this Bank of China to open an account. Before I went, I read the reviews and I was kind of hesitant; however we still went there because this bank is located right outside Peanut plaza and it's a very convenient location. It turned out the staff are very nice, especially Macie, who's also very nice, knowledgeable and super helpful and accommodated our needs as we were from out of town. I'm glad we went in and opened the account there. Thanks very much, Macie, you're the best!The above review was three years ago. Below review was for my experience during my visit at the branch last week on April 20, 2023.I was at the Branch and a staff member, Justin, was very patient and efficient. He was able to resolve my issue with positive attitude. In general, my experiences with this branch at Don Mills have been very good. Thanks very much Justin for all your help.”
“Yesterday I visited branch with my husband.We were helped by a new lady in a white jacket....she was adorable very friendly , amazing customer service skills.I was coming to that location for years first time someone actually been helpful and professional and care about customer service experience This branch needs more people like that”
9:30AM - 5PM
8670 Bayview Ave, Richmond Hill
Banks
“The best Branch , everyone is friendly and lovely there . Best customer service.
Aynaz helped me and she was so friendly .
Thank you to all the staff there for their best customer service.”
10AM - 5PM
2901 Bayview Ave, Toronto
Banks
“Patrick was stellar. The epitome of amazing customer service. After frequenting this branch several times and having terrible experiences with the Branch Manager who is passive aggressive, and shows no concern or basic customer service knowledge. Patrick the assistant branch manager has restored my faith in this branch. I will no longer travel all the way to the Yonge st location, when I reside a five minute walk from the Bayview branch. Thank you Patrick! I hope you have a great day!”
9:30AM - 5PM
364 Oakwood Ave, York
Banks
“I had an amazing experience here.
I went there to check my scammed account but it was my mistake.
They were so kind and helped me even though it was my fault and earlier morning.
Particularly Mr.Deep was so nice and kind person. I really appreciate you all and recommend here for everyone.”
9:30AM - 5PM
5522 Yonge St, North York
Banks
“I had an excellent experience with Shirin. She was incredibly professional, efficient, and friendly. She went out of her way to ensure my transaction was smooth and answered all my questions with patience and clarity. Highly recommend!”
“A representative by the name of Kristen assisted me when my account was disabled due to suspicious reoccurring transactions. Kristen was able to assist in 10-15mins as opposed to calling the 1 800 # and being on hold for almost 2 hours then being told to go to a branch without reason. She is a very professional member at that branch. If you see this have a great day!”
9:30AM - 5PM
9641 Jane St, Maple
Banks
“I've been a customer with the CIBC at Jane and Major MacKenzie branch for many years. My recent dealings with Gloria Chang and Ladan Shahny, who are both Investment Specialists has been exceptional despite my comparatively small status among businesses they likely serve. They are unfailingly friendly, professional but most of all extremely knowledgeable when it comes to investments. They took the time to educate me on various funds and helped me make the necessary financial changes suited for my long-term goals all the way having my personal welfare at heart. My plan is to stay as a customer and grow financially. I highly recommend Gloria and Ladan for all your Investment needs!”
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“I was recently a victim of fraud and I went into this branch and was met with Eilin. She was patient, kind and took the time to resolve my problem by calling the fraud department. It was such a relief as the charges were significant. I appreciate her help very much and I will be back to this location in the future because of Eilin!”