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June 2023 by Google user
We love our blinds. Morgan helped us choose the right colours for our home. She has a kind energizing personality and was very professional. Andrew was really nice and did an excellent job measuring and installing our blinds. We highly recommend their services and will use them in the future
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June 2023 by Joanna Rousom
We love our blinds. Morgan helped us choose the right colours for our home. She has a kind energizing personality and was very professional. Andrew was really nice and did an excellent job measuring and installing our blinds. We highly recommend their services and will use them in the future
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March 2023 by Jane Patterson
Poor customer service and will definitely not return. After 3 visits to the store and 1 phone call in 3 weeks, we were always told someone would get back to us. Even a phone call to say, we haven’t forgotten about you or whatever would have been nice. Not impressed at all !
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February 2023 by Pete Weismann
went in for a quote I was asking to email window measurements ...no response I went back in asked if they had a price another email was sent to estimater...again no response ....sent another email ,and still no response Awesome service
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December 2022 by Susan Gage
Seamless process! There were no delays, service was great and the installation went smoothly. Installer Andrew was very respectful of our home while there too. The shutters look gorgeous!
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September 2022 by Mary Mike
We measured and told them what we wanted. They came to the house and measured and changed our measurements. They didn’t tell us they were changing them. Now we have shades that aren’t as wide as we wanted. An apology and slight discount don’t cut it. We don’t have the look we thought we were buying.
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August 2022 by k p
I truly wanted to purchase all window coverings for our new home from Shades and Shutters and had a great conversation in store. I emailed my dimensions then all went silent. I called and sent additional emails with no response. So very disappointed that they couldn’t take the time to say they were just too busy! That’s all it takes.
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August 2021 by Michael Fabian
I live in a condo and wanted to get shades for my little terrace for privacy. Morgan and the team at Shades and Shutters were amazing and helped me through the process effortlessly. I would definitely recommend this business!
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August 2021 by Kristen King
We recently worked with the team at Shades & Shutters to install window coverings for our entire house and I can’t say enough about our experience. Their customer service has been outstanding. The team was friendly and on top of everything every step of the way.
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July 2021 by Fred Thompson
I recently completed the installation of a number of shutters from Blue Mountain Shades & Shutters and would like to send out a thanks to John and his staff. They provided excellent customer service, a quality product and service after the sale, to make sure everything was to my satisfaction. A great buying experience. Thank you Fred Thompson
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July 2021 by Michael Varanesi
Very disappointed in service. We had a repair issue with our shutters. The model was no longer available. Regardless they led us to believe they could assist us if we convinced the manufacturer to send parts. We did and the manufacturer sent the parts. Upon arrival the store claimed that we said we were going to make the repairs and they were only sourcing the parts.....in other words they lied! Strongly recommend you find someone else if you need stutters. This business is not trustworthy.
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August 2020 by Katja Awender
Had a problem with my shutters not closing (twice actually). This time John was able to help me fix it via email. Nice to see great small town service is still available. Shutters still look great after 4 years! Highly recommend Shades and Shutters Collingwood - Doug from Creemore
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August 2020 by cheezer250
John is a true professional. He is efficient and trustworthy. Andrew’s installation was done with precision and accuracy and they have very competitive pricing. My shutters are gorgeous and I am thrilled with the result. Happy custom from Barrie. I highly recommend them.
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August 2020 by Paul Cowley
Highly recommend Shades and Shutters for all your blind and shutter needs.John and his staff designed and installed all of our shutters and blinds inside and out. Their design suggestions, quality of workmanship and products are first class. Their service and responsiveness are excellent attending to every detail until perfect.Would use them again for any blind and shutter needs.Paul and CatherineTiny
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August 2019 by Evelyn Overy
Helpful, friendly, efficient, reasonable pricing.
