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August 2024 by Christopher Barfoot
Great service department.
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August 2024 by Angie Toth
We were visiting Collingwood, which is 3 hours away from home, when the left and right signal lights stopped working on our 2024 Ford F-150. The customer service here is outstanding!! Thank you, to both of the service guys, who took time out of their very busy day, to assist us. We now can travel home safely.
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August 2024 by Andrew Gurman
Every time I've gone here they have not had a clue. My truck has been there for almost 2 weeks waiting for parts, called for an update and they said to just come get it. Can't get it fixed for me because they are in bad shape.... I will never bring my vehicle back to them again, each time is the run around and noone has a clue what's going on. Very dissatisfied
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June 2024 by Tammy Wamboldt
Excellent service department with good people.
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June 2024 by Susie Crossley
Wonderful family owned business. Great service and knowledgeable staff! Top notch
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June 2024 by Darryl Macneal
Super easy to get along with Brady was by far the best salesman we have encountered in a long time and will definitely be coming back for another Ford
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June 2024 by Nicole MacNeal
Wow! Easiest truck purchase ever!
Brady was so great to work with and made everything as simple and painless as possible from start to finish!
First time ford girl and I’m hooked!
Thank you Brady and Hanna ford motors collingwood!! You guys are the best!! EVER
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May 2024 by Cathy Phillips
In the process of buying a truck. I'm amazed by the friendliness n helpfulness of Rene. Feels like family
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March 2024 by Bostjan Tanko
Great service. They are very accommodating.
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February 2024 by Dianne Rinehart
Wow! Couldn't get my licence plates off my car when I needed to renew them. Service Ontario agent kindly suggested I try a dealership. Drove my VW to Hanna Ford Motors in Collingwood, since there is no VW dealer here, and Jamie Hanna came out and wrestled the screws off -- despite the fact they were rusted and we couldn't get a grip on them. He then found new bolts, put the old plates back on the car so I could drive back to Service Ontario, then offered to tighten the bolts for me once I had the new plates -- and he did! Fantastic and kind help even though I was not a customer. I will be for my next vehicle!
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November 2023 by Shawn Plante
New to the area and the parts department was able to get the part I needed the next day. Amazing staff.
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October 2023 by Marj W
Hanna Ford Service and Parts department Team is simply Amazing! Knowledgeable, Super friendly, always there to help in any way. I’m so happy they are close to home. Thank you Jess, Adam and Cindy. My new go to for my four wheel baby needs!
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October 2023 by Brian Hendry
Called for service on a 2yr old ranger purchased from this dealer. Wanted cost to service breaks vehicle has done 34k to keep everything working well given our winters I like them to be stripped and cleaned and pins related to save future headaches down the road. The lady was unable to give a cost without seeing vehicle asked to book it in to receive cost and she hung up the phone. Just another ignorant badly trained staff member with zero customer service skills. My advice avoid this place for service like the plague, go to masters mechanic they seem to no more about fords products than the dealership, with a customer service set up that out performs the idiot I spoke regarding knowledge and politeness that the lady I spoke to would never achieve in a lifetime. Finally in 6 more months we will change the ranger we were going to get the new model but after this experience Toyota it is, congratulations ford your dealers are excelling themselves at driving customers to other brands.
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September 2023 by Joel
We always receive great service before and after the sale with Hanna’s. Our sales experiences have been great, staff are welcoming, knowledgeable and no pressure. Thank you to Jamie and John, we will be back!.
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August 2023 by Dave Carr
Just had service work done on our superduty. Fast, courteous and believe it or not, parts were in stock!
