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“This is my home branch and was able to recall a payment in five minutes when it took an entire day with my local branch at Keele & Lawrence where they didn't have a clue what they were doing or didn't want to. Was told that "any" branch could have done this transaction. What a difference, thank you Susan and staff for your help.”
“Every single experience at this bank has been pleasant and professional. The online options are also really good with great security options.I also notice that they have employed Sharron Sutherland as their assistant Manager who is exceptional to say the least. Well done cwood bmo. Peace and Blessings this summer.A.B.Sr.”
“Last week my gf and I visited this branch in Collingwood for the first time to solve some issues with my gf’s bank account. Linda was very friendly, professional and helpful. The manager Mr.Hoffman was nice and helped us to solve the problem. Thank for the great service you guys offered.”
“Haley(an adviser) from the collingwood branch is amazing, I’ve had a stressful couple weeks dealing with some issues between my car dealership and the bank and decided to call my local branch to see if they could help and she went over and above for me and put my mind at ease. Only doing 4 stars as the general customer service line has been no helpFor weeks before this.”
“I think 9:30 is too late to open, its inconvenient for people who start work early mornings, like people who work in Factories, office people!!!
8:30 am would be a better time”
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“I made a cheque deposit yesterday and the pleasant teller made the memo informative, so that it's easier to bookkeep - a small touch, but helpful and appreciated. Clean and lots of parking.”