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March 2024 by Ronald Bourbonnais
Prescription was supposed to be ready but wasn't wait 1/2 hour,not alone,since new owners.
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November 2023 by Carmelina Lilla
On Nov8th around 1 o’ clock, I came by to order a prescription for Plan B and was helped by a woman working in the back. She gave me Repagyn claiming that it was a contraceptive. I read the label to be sure and found no sign to support this, I did some research on the brand and even called my own pharmacist and came to the conclusion that it wasn’t giving plan B at all. Once I voiced my concerns, this lady claimed again it was the same as plan B and that her manager had agreed. I returned it at the front cash still not convinced and the woman who helped me there was furious and agreed that this wasn’t a contraceptive. It is really worrying how I was intentionally misprescribed a very life impacting medication.
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September 2023 by Mylène Rouleau
My favorite jean coutu location is Casselman.Always the same consistent customer service,The girls that works at the pharmacy always aknowledge you and say hi with a genuine smile.From the creams,perfumes and makeup in cosmetics to the pharmacy and baby sections someone is always there to help you. this location is very organized and clean.Highly recommend this location to anyone.
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June 2023 by Sheena Unsworth
I’m not a big fan of Jean Coutu in my past experiences but I have to say this location is superb! The staff is super friendly. I was greeted and helped right away with a knowledgeable staff that knew exactly where it was I was looking for. The pharmacist, Claire was absolutely amazing. I love this location and will continue to shop here.
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May 2023 by Eliane Cayen
I live 30 minutes away and had to print photos so I called and ask if the machine was working. The employee tells me it does. I show up and the machine is out of service. Asked the employee why she told me the machine was working when it’s not. She said she thought I meant the printer? Another employee then showed up and said the printer wasn’t even working. I lost 1 hour of my life for nothing. Absolute garbage customer service.
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October 2022 by Ham Guy
Don't get sick after 6pm or before 10 am. Store hrs are disgusting. I would take my business elsewhere.
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September 2022 by A Anthony
Love the staff are really friendly.. they seem to go out of there way to assist me, as I'm sure they do that.for others.Thank you
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April 2022 by Sue Mary
Great staff very professional and friendly
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March 2022 by Melanie Raymond
Poor service. If need more then one prescription typically have to make multiple trips because they forget to fill all of them
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April 2021 by John Da'fish
Friendly helpful staff. Place was also kept clean.
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April 2021 by Kitty Thorne
I had called to request assistance. The were very kind and helpful.
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April 2021 by stephan laplante
Good products, good services, good prices
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March 2021 by Sarah
Most of the time, it's okay. Some employees are a bit uptight when you go in speaking English. However yesterday I went in and I had a really pleasant experience. The young lady at pharmacy, the greeter and lady working makeup were all great. I wish it was that way more often.
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March 2021 by Karen Locey
l went to get my son allergy pills.Woman behind counter started coughing all over than mentioned it was the spray never changed her gloves and once she was done serving me she grabs a full face mask like hockey shield and puts it on.There was no sanitizer to use once leaving the store.It was scary to saythe least.l told my son not to touch package till l got home and sprayed it..
