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December 2023 by jackson c
Good discount deals
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December 2023 by Scott
Nice store with excellent staff.
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December 2023 by S C
Bad Customer Service
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November 2023 by Ramin Abdollahi
great selection of ROOT merchs
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April 2023 by Amarjit Singh
Very helpful team, always meet with smile
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December 2022 by Trevor
Smaller store with friendly staff and a decent selection.
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November 2022 by Wendy B.
DJ just assisted me in finding the correct appearal and sizes for my grandchildren's gifts. He was patient and packaged 5 items separately for gift giving. Kudos DJ.
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November 2022 by Jake Patterson
Roots quality is bar none. Prices are high but you get what you pay for.
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November 2022 by Kathleen
Rude customer service and no size selection.
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November 2022 by Stephanie Willan
Very friendly staff, good quality clothing.
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November 2022 by Sheeba Cheema
Spectacular service and Good quality.
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April 2022 by Tyler Corbett
The staff at this location are the friendliest and most welcoming Root’s employees I’ve met. They always ask if they can help you find something or if you’re just browsing. Sometimes it can get a little busy, but if you go during off hours it’s great. Their sale rack is almost always full so it’s easy to find something at a discount.
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February 2022 by Solange
I liked that I was greeted upon entering the store, it makes me feel welcomed and like a valued customer. The store was well organized and fairly well stocked. I was surprised that I wasn't approached to see if I needed assistance. The service at the cash counter was okay
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January 2022 by Eden Hall
Absolutely ridiculous. My mother called the store TODAY and spoke to a women in the phone inquiring about the price for a girls top and bottom tracksuit. She went and check and came back on the phone and told her $58 for the whole tracksuit. So my mom got into her car drove over there and grabbed 2 tracksuits. It rang up to $207. So my mother explained that she had just called and spoke to someone and they had told her $58 each. He went and got the women she spoke to and all she had to say was ya this is right price. Needless to say the people behind my mother had a few to say to the employees about how rude they were and my mother walked out empty handed. We will not return.
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January 2022 by Christina and Brad Callander
Absolutely SPECTACULAR service!!My wife had purchased me a track suit for my birthday and it turned out to be the wrong size and fit. (My fault for not trying it on)I returned to the store and again dealt with Cinthya, who I believe to be the manager.She told me about the size and fit being incorrect and went out of her way to make certain that I got what I was looking for. Several times we bumped into small issues, like having to order the jacket online, but no matter, she just went bang, bang, bang and took care of it!And she was very friendly and professional as well!Thank you Cinthya! I will be back for more Roots wear!!Brad C.Cambridge
