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“Wonderful people and they know their stuff. Our dog got an ear infection and we could not see the vet till Tuesday. I went in and after one sentence she gave me a bottle and told me it would work so well we may not even need a vet. She was right three days later the vet was happy with how her ear looked and said keep it up for a few days. So Happy a friend recommended these careing people and I recommended them for your pets needs”
“I want to thank and compliment Crissy from Rens Victoria St
She noticed me bewildered by all the choices for dog food.
Crissy patiently explained to me with a great depth of knowledge on each product and helped me make informed decisions on the best choices for my dogs.
My two fussy, spoiled pets have really enjoyed the delicious variety of healthy food.
Also, her tip about not leaving the food in the can after opening is bang on and so obvious but we had never thought of it. It does make a difference!
Thanks Crissy”
“It’s dangerous everytime I go in this store, I always find new and interesting things when I go in. The staff are so friendly and always willing to chat birds!”
“Always friendly staff ! You can tell the owner cares about her employees ! Great service is so important & that's what you get at Pioneer Park Pet Valu :) Archie agrees !”
“These people sell the best dope bags (cat nip bags) you will ever find. I believe they are homemade with premium cat nip ( might be wrong) but you will not be disappointed! They have a lot of other cool stuff too.”
“I wish I could remember the name of the guy that helped us but he was fantastic! (You know who you are)
He helped us get set up for our new gerbils. Super friendly and knowledgeable, made great suggestions, and our little guys are now home and doing great!”
“Great experience! I was returning an online order and even though there was a bit of confusion on how much my refund was, the employee was willing to explain what the issue was and how he was trying to resolve it. I was able to get my refund, and then get a smile or two in from watching the cats that are up for adoption play.”
“What a BIGGGG difference between the services provided today between Erb street petsmart and this one! I had called to book a nail trim for my dog at the erb location this morning and they advised me to just go in. Then I went in, and they told me I had to wait 20 minutes. I was dumbfounded. I left and came to this location and right from the get go, I got A one service! The lady took my information and in a couple minutes and my dog was looked after but it was the service! Fantastic young lady! She did a nail trim, etc......but in my 11 years of going to get her nails trimmed had I NEVER seen my dog get the cutest little bow on her hair! OMG. I am not exaggerating when I say that my dog actually appeared very happy and you know how much anxiety dogs get going for grooming. That young lady was TOP NOTCH! I told her but I needed to write it here especially when the service i got at erb street petsmart doesn't compare at all! Kudos to this location! You hire great ppl, you get great service and loyal customers!”
“The employees here are always extremely knowledgeable and most times happy to provide information.
I highly recommend Big Al's for a go to place for fish and knowledge.”
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“The owner took his tine to show me around the store and engage in a very nice conversation throughout my visit! Extremely knowledgeable staff, exceptionally healthy fish, and an overall great experience from this buisness.”