Once Upon A Child Cambridge is a well-organized and well-stocked store with a great selection of items, including fantastic brand name shoes at unbelievable prices. The store is clean and easy to shop, often hosting fun events for extra savings. Customers find the quality and selection fantastic, with reasonable prices for second-hand items, making it a great place to find everything needed in one stop. The customer service is consistently highlighted as exceptional, friendly, attentive, and genuinely helpful. Staff members are described as patient, kind, and wonderful people who make the whole experience smooth, pleasant, and enjoyable. They are known for making customers feel respected and valued, often greeting everyone at the counter. The management and team pride themselves on quality over quantity, carefully processing purchases. This outstanding service is a key reason customers drive from other towns to shop here, highly recommend the location to friends, and continue to return.
Great place and amazing staff. Jayda was very friendly and helpful.
January 2026
I came into once upon a child today and received amazing service! In particular, a staff member named Sophie. She was very patient and provided great service. Keep up the great work ouac!
December 2025
The owner is very kind and the selection at the store is great
