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March 2024 by Mark Cann-Dorey
For all your paint and wallpaper needs. The staff are excellent to work with and Benjamin Moore paint is the best paint hands down
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February 2024 by James Clark
Great service, they know there paint.
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September 2023 by Nora Fleming
We used to always go to Bayley's Decorating Centre even after moving to Kitchener because the staff were so amazing. When I searched for the number I saw it had changed to Galt Paint & Paper Co.I called to just double check that it was still the same store and the employee laughed and informed me rudely that this "USED TO BE BAYLEY'S". So I asked about hours as Bayley's used to be open a little later than other Benjamin Moore stores which often made them incredibly convenient. Instead of just advising what the store hours are I was given a lecture about how Bayley's stopped being open late during COVID and so this new company has chosen to maintain their COVID hours. Okay?Strange conversation aside we won't be shopping here as the hours are inconvenient and if staff are as rude in person as they are over the phone I would prefer not to meet them.
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February 2023 by Robert Kloosterhuis
I have done multiple projects. Based on the feedback. Their paint products are fantastic for big and small projects.
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November 2022 by Billie-Jo O'Brien
Incredible and prompt service! I'm painting interior stairs and the woman working was very knowledgeable about the best products and processes to use.
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April 2022 by Colin McCusker
Amazing staff and great service. Ask for Jenna or Krista!
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April 2022 by John Stryker
Fabulous spirit of service
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March 2022 by Bonnie Patel
Been here multiple times and I went in a couple weeks ago to get some paint mixed and sadly, an employee named Taya was incredibly unhelpful and rude. I asked her to help me understand the various paints and qualities and she pointed from behind the counter, “they’re all over there”. Awkward. I explained that if she could just come and show me and help me instead of pointing but she refused and, insanely enough, replied to me, “you don’t have to be rude” when I revealed she was being unhelpful. At zero point was I being rude with her and it’s astonishing that businesses are offering such poor customer service when I was prepared to buy $100 can of bath paint. Went to the Benjamin Moore store in Waterloo instead and I’ll be going there moving forward.
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March 2022 by Sam Kline
Only paint I will use. Quality beats Behr and other for coverage, and durability. Won't crack or peel in hot or steamy areas. And it won't chalk off years later. Won't come off onto your cleaning cloth when trying to scrub dirty spots. Expensive but you get what you pay for. Staff is extremely knowledgeable and friendly.
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February 2022 by Megan Morrow
I had two pieces of furniture that were already painted and varnished and I wanted to refinish them because I didn’t want to replace them but they don’t match my new look. I was googling how to do it and I didn’t want to sand and it seemed quite complicated. My brother in law said to me, “go to Benjamin Moore, they’ll set you all up there”. Went in on Friday and I forget the name of the person I was speaking with but she was very helpful and she said the best way to do it is to buy this special cleaner that strips the vanish off and then a special paint. Bought it and the cleaner worked well, I could clearly see the finish coming off. I did two coats of paint of both pieces after that. The dresser was looking great but the mirror did not look so good (probably because I didn’t use enough of the cleaner on the mirror). I called the store and spoke with Jenny who recommended a primer, drove to the store right after and dealt with Jenny and she sold me the primer and gave me a 10% discount for my troubles. When I was in the store another girl was on the phone dealing with an irate customer. I feel like people get mad at the people who work here because they don’t follow the instructions they were given properly and then they freak out at them and there’s really no reason for that. Did two coats of the primer on my mirror and then painted it and it all worked out. They do know they’re stuff here and they are very helpful. Would definitely come back here if I have another paint project.
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February 2022 by Katina Kavadas
Bayley's Decorating Centre is amazing, I would highly recommend them to anyone looking for great paint and wonderful service! Friendly, professional, and went out of their way to help me out with my painting needs. Wonderful team of associates with the highest excellence in customer service and high quality paints that work so well. Thank you!
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February 2022 by Shernaz Hunter
Helen and Geoff are awesome people who run their business with care and professionalism.We are their regular clients and they are always ready to give good advice about different kinds of paint that we regularly need for our business.Good job guys! You and your team deserve a good review :) Sorry it’s taken me this long to write one haha
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September 2021 by Megan
I had two pieces of furniture that were already painted and varnished and I wanted to refinish them because I didn’t want to replace them but they don’t match my new look. I was googling how to do it and I didn’t want to sand and it seemed quite complicated. My brother in law said to me, “go to Benjamin Moore, they’ll set you all up there”. Went in on Friday and I forget the name of the person I was speaking with but she was very helpful and she said the best way to do it is to buy this special cleaner that strips the vanish off and then a special paint. Bought it and the cleaner worked well, I could clearly see the finish coming off. I did two coats of paint of both pieces after that. The dresser was looking great but the mirror did not look so good (probably because I didn’t use enough of the cleaner on the mirror). I called the store and spoke with Jenny who recommended a primer, drove to the store right after and dealt with Jenny and she sold me the primer and gave me a 10% discount for my troubles. When I was in the store another girl was on the phone dealing with an irate customer. I feel like people get mad at the people who work here because they don’t follow the instructions they were given properly and then they freak out at them and there’s really no reason for that. Did two coats of the primer on my mirror and then painted it and it all worked out. They do know they’re stuff here and they are very helpful. Would definitely come back here if I have another paint project.
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March 2021 by Heather M
I am extremely pleased with the quality of service I received at this location. The owners were so nice and helpful and the painting tools I purchased here were a better price compared to Home Depot. I had to drive a bit to reach this location, however I will be coming back in the future for all my painting needs!
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March 2021 by Curtis Heaton
First time buying paint and supplies from Bayley's this past week and we were very impressed with the service and quality of the products. Helen and her staff went the extra mile to make sure we had everything we needed. We will definitely be back for our next paint project.
