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July 2024 by Bill McKinnon
The people working here were genuinely welcoming, friendly, and helpful. I didn't even have to ask for help loading, they were already on their way when I moved my car to the back door! Thank you.
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July 2024 by Riitta Mccarthy
Exceptional customer service, staff are so pleasant and helpful. If something is not available in-store, they'll order it for you.
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June 2024 by Sandy Barber
Great staff ?
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June 2024 by Santhanamary SP
Shopped here couple of days back and very unsatisfied the way treated. Extremely rude lady & unprofessional behaviour!!
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May 2024 by blaine Shannon
Growing up in a small town and moving to the tri-cities In 1998, I had forgotten the "customer is #1" and matters feel. The staff here are AMAZING at providing service and keeping the customer satisfied and informed if any questions. As long as this store is open..I'm a loyal repeat customer for all my work and personal needs.
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May 2024 by Katie Schmidt- Brewda
? Five-Star Review for Todd at Home Hardware in Preston! ?
I can't say enough positive things about Todd at Home Hardware in Preston! From the moment I walked into the store, Todd's friendly demeanor and willingness to assist were evident.
Todd's knowledge of the products and his ability to provide helpful recommendations truly impressed me. He took the time to understand my needs and went above and beyond to ensure I found exactly what I was looking for. His attention to detail and dedication to customer satisfaction were remarkable.
What sets Todd apart is his genuine care and passion for what he does. He made the shopping experience enjoyable and stress-free, and I left the store feeling confident in my purchase.
If you're in need of top-notch customer service and expert advice, look no further than Todd at Home Hardware in Preston. Thank you, Todd, for your outstanding assistance and for making my shopping experience a breeze! ??️ #HomeHardware #CustomerServiceExcellence #FiveStars ?
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April 2024 by glenn ching
its the place I go to first.
best for help and products.
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April 2024 by Brian Silva
Fantastic service. The owner and employees are always happy to provide expertise in any DIY projects I'm working on.
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February 2024 by Peter Phillips
Amazing service. Todd will help you find what you need and, if he doesn’t have it, will get it for you. Local gem!
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February 2024 by Ramin Abdollahi
Very helpful staff here.
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December 2023 by Terry
The staff at Bowman’s Home Hardware really make a difference. Their advice is invaluable. Forget the big box store and get the job done right with great advice. I’ll shop here!
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December 2023 by D Aplin
Best customer service!
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November 2023 by Derek Lackenbauer
Good service
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November 2023 by James Thickson
I made the online purchase because Lowe's, Canadian Tire, Home Depot had snow blowers however, the one I wanted was either not available for shipping or out of stock. Home Hardware had the one I wanted and as a bonus it was on sale. Order placed and I received a call within an hour advising I could pick it up. Went to the store on the Saturday. They had the box on a forklift remembered we spoke and advised me where I needed to move the car to have the box placed in. Wouldn't let me help they loaded. Went inside was provided the receipt and they thanked me for buying from them. That type of service from start to finish would never occur at Lowe's, Home Depot or Canadian Tire. At those locations you are met with employees who hate their job and take it out on customers. Employees who cannot locate an online order or make you wait an hour or more when you arrive at the pickup time they provide. That is only if there is a store close to you that actually has a sale item. Typically, nothing is available in Guelph where I live or Cambridge or KW it's usually Kingston or Ottawa that has stock. Home Hardware does it so much better. The location I bought the snow blower at didn't have the gas can I wanted on the way home I checked and the one in Guelph did have it. Upon entering I asked where they were and one of the employees told me the aisle and spot where they were and then as I walked past them with it ensured I found it. I have to say I was speechless because I am so used to from the other retailers hearing I don't know, I don't think we have any or not my department. For this purchase the words we won't, we cannot, I don't know or it's not my department were not spoken. A completely different and welcome change from the others.
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October 2023 by Steve Hilliard
Just left the store. Asked the associate at the front and he looked so bothered and annoyed I wanted to ask a question. I inquired about something I needed and he bluntly said no and to go to a build...
