“Wonderful experience was having trouble getting my hands on wifi antennas for my motherboard and an employee was super helpful and helped me get some, wish I was able to get his name to shout him out but I was in a little bit of a rush. 10/10 would shop here again just for the amazing customer service”
“Great furniture store!We had some furniture that didn't survive a downsizing move and we urgently needed a living room piece to make life comfortable for one our hobbit like family members.Our sales dude Patrick and the team at the Upper James Street Brick were right on the spot to help solve the problem with next day delivery.Our uncle is very happy with his new power recliner and all is well back in the new shire.”
“I ordered a set of Svetlana 6L6 tubes, quad matched set. My tech installed them. After about 8-10hrs of play time a tube went bad. My tech checked the amp out and tested the tube on a tester and found it was bad. Orderd a replacement and mentioned what we found in the comments of the order. Hayden sent a replacement tube overnight and all I had to pay was the $7 UPS ride. After installing it I ran into another issue and called Hayden and with our discussion was able to rectify my issue. He took the time to help me sort it out and save me from buying another quad set of expensive tubes. He went above and beyond. This is how customer service is supposed to work. The Tube Store and Hayden have earned my future business, no question. Big shout out to Hayden. You rock.”
“Recently had a very good shopping experience at Best Buy. Wanted to buy a firestick for a television. The gentleman working there educated me quite well as to what needed and at the best price. I did not know much about firesticks prior to the visit. Everything worked out perfectly and I got the firestick up and working when I got back home.”
“My daughter and I went into the store today looking for a ‘dinosaur’ of a cord for the tv hookup in our new trailer. The associate dug thru his collection of extinct cords and wires and found exactly what we needed. We will definitely be back.Great customer service can go a long way.”