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February 2024 by Amber Murie
Amazing experience considering the situation. Was in quite a rut and didn’t know what to do at all! Steve and the girls at the front were very helpful with explaining and showing me on the car what was going on and discussing everything. Overall they made this tough experience a great oneHave since gone back and still a great experience, the mechanics definitely know what they are talking about and doing. Really appreciate the help! Some of the best mechanics in Burlington here :)Services: Steering & suspension repair
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February 2024 by oliver gustav
the diagnostics were a real problem
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February 2024 by Kris Aubertin
This place was awesome, did an amazing job on my van
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February 2024 by Janet Campbell
This was my first using this place , I was really impressed with everything from the beginning,Honest pricing , work completed was awsome !!!I will definitely go back and use this place ,For a woman not knowing alot about cars the female staff were amazing they were very polite and explained to me what they would have to do to fix my car in a none patronizing way .Well done Auto station !!!
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February 2024 by Bill Hetherington
The Auto Station is home to the best mechanic Burlington offersI’ve been thrilled with the service on my 2021 Dodge Ram truck from start to finish. From the super friendly and helpful service advisors on the front counter to the master mechanic - John that manages the team of mechanics that work on my trucks I’ve had an amazing experience every time.These guys are my go to shop in Burlington!
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January 2024 by Jamie Koenig [Staff]
Subversive, slow, looking to milk you for every penny, condescending, expects to do more service than what you ask them to do.
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January 2024 by John “Yogi” Kettles
Absolutely the worst place to go. Disgraceful over priced parts, total scammers, and will take advantage of you.They may be able to delete the bad reviews but my one time experience says otherwise. Please don't waist your time. I don't even care how they may address this review.Just check out all the BAD reviews, and look at how many say that the bad reviews were helpful.The owner sits on his laptop all the time weeding out the bad reviews, and getting others to fake good reviews. How pathetic is that???
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January 2024 by PWM
Straight up honest evaluation and explanation of your vehicle repair requirements that let you decide what is urgent and what can be delayed to a later date, fair rate charged.Update…bait and switch, once they earned my trust they started charging ridiculous diagnostic charges without doing any repair work after confirming what I told them was wrong with the vehicle in the first place….rotate your mechanic shops keep them honest…if you go to the same one all the time they will rip you off
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January 2024 by Victor Soares
Great customer service, everything was well documented.
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January 2024 by James Martini
Good customer service.and a loaner car if your early enough.my new go to placeServices: Electrical repair
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January 2024 by Shane Anderson
Wordy comment as follows: Sometimes people are great and know what you need. Honesty is a big deal. I can gladly say that a very expensive repair was needed and done right. My electric car is not common and it makes things harder to figure out at times. Never has there been a moment where they say....."best go somewhere else"! This happened to me many times before my wife found and suggested this place to try! The Auto Station has been more professional than recent trips to BMW, Chrysler, Hyundai & Kia stealerships over the past few years for several different cars. Unlike the stealerships; They email /text you a full diagnostic with photos and codes....it's pretty slick. Oooh....and they lend you a car to drive while your's is getting fixed! ?The Ladies/Gents at front of house know cars, don't think they aren't knowledgable! Mechanics show me all the stuff replaced and even drove around with me to show me how my car works (just when you think you know stuff)! Did i say too much??
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January 2024 by Lucy Wallis
I went to the auto station based upon my mechanics referral for an alignment. After they checked out my car they told me that I needed some work done before they could do the alignment. I didn't expect that I needed this work done ( very thorough inspection) so I told them I would have to come back when I had some more money. Since I didn't get the alignment done or any work done there they were going to charge me $100 for the inspection. However once I told them that they didn't tell me this before I brought my car in they waved the inspection fee. During the inspection they provided me with a car to use, which I thought was amazing since the car was in for an hour. Although the waiting room is very nice I needed to get some work done at the time,so it was a good idea for me to have this loaner car. It was because of the way the girls in the office treated me that I came back for the second time to get the alignment done. The second time they also gave me a loaner car and fixed the alignment, which was in terrible shape. My car handles like a new car and I am thrilled with the service from these people. The whole team there (the front clerks, the mechanics, to the follow-up from the manager) was excellent. Great shop, great team. Thanks ladies, You made me feel confident in your team from the outset. I'm glad you represented so well :)Highly recommend!
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January 2024 by Ashwin Mehta
Very speedy service and the quality of work was good too. Would recommend to anyone who needs a car serviced.
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January 2024 by jose pinto
Without doubt I would use your services next time.
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January 2024 by Aldo Veizi
Very professional staff that really understands the importance of their job to keep our roads safe for everyone.
