“After going to so many different cell phone places we ended up at the Source and thank goodness we did because Charles gave us the best deal on cellphones for my family of five. Best experience and customer service experience ever!! Thanks Charles ??”
10AM - 9PM
900 Maple Ave Unit BB6B, Burlington“Got my iPad working in 2 minutes at no charge young lady was very good and pleasant wouldn't take no money so got her a Starbucks card someone kind to return the favor”
“I just switched to Rogers/Fido today. I had the best customer service experience with Jay! He was so helpful and patient with all my questions. And I got a great deal - I’m paying less for my monthly bill and better services. Thank you, Jay!”
“Andy was very patient with explaining phone plans to me and gave terrific customer service- helped me purchase 2 phones, moved my phone files to my new phone, put on screen protectors and got me a better phone plan.”
“I upgraded my Rogers cell phone today, and George and Tirth were phenomenal. They went above and beyond — patiently walking me through every detail, finding ways to save me money, and even setting me up with a better internet package after realizing I was overpaying with another provider. This was hands down the best experience I’ve ever had at Rogers. From now on, I’ll only visit this location when they’re working — they truly redefine customer service! Thanks, George & Tirth!”
“Great service & people!I wanted to get some of my old broken phones repaired and they were able to repair them really quickly and with fair prices that matched what I looked up online. Really friendly too. Recommend for some phone fixing for sure!”
“I took my apple macbook pro 2019. Apple Store they refused to repair. The only suggested replacement which would have costed me $1500. I took my laptop to tech genius they not only fixed my laptop in 2 days but also recovered and backed up my data and saved me from loosing my valuable information. I would recommend Tech Genius to everyone who has electronic gadget. They are truly geniuses”
“My sister and I came in with our elderly parents today as our mother needed to buys a new cell phone. Both Aman and Angel were incredible!!!! Angel went over and above giving us excellent service:; he was beyond patient, and spent a great deal of time helping our mom. We cannot express enough our gratitude. Thank you!!!!!!”
“Hands down the Best Freedom Location. I switched to Freedom back in September for a promo that came with a watch and iPhone 16 Pro. As a College student it was a better plan for me. When Switching over my account was Setup incorrectly and caused the Promo not to work. After months of trying to fix it I went to this location and Spoke to Victor, the best decision ever! He took the time to look through everything on my account and listen to the issues I was having. He wrote a email Straight away to get it fixed and in about a week got it fixed for me!! Amazing Customer Service!! If you need to get help with anything go here and Talk to Victor!”
“My wife's I Phone 8 battery tied, so we went to this Telus store and Miechael got us a unbelievable deal on a I Phone 15 with lots of Otter box accessories. There was a problem transferring everything from old to new phone as the old one kept shutting down but he stuck with and got it done . He took the time to make sure she felt comfortable with the phone before we left . I want to thank him for all his help and a job well done .”
“Alaa was one of the best sales experts in telus
Got my business plan , iPhone 15
With streaming service in his store .
Great and efficient service ,
Highly recommended this location.”
“I had an absolutely fantastic experience with Karan at Rogers Wireless! From the moment I walked in, he greeted me with genuine warmth and professionalism. He took the time to really understand my needs, walked me through all my options in a clear and patient way, and made sure I felt confident in my decision before finalizing anything.
Karan’s product knowledge is outstanding — he knew every detail about the phones, plans, and promotions, and explained them in a way that made it easy to understand without feeling rushed. He also went above and beyond to make the entire process smooth and stress-free, and even giving me tips to get the most out of my device.
It’s rare to find someone who combines expertise with such genuine care for their customers. Karan truly turned what could have been a routine purchase into an enjoyable and memorable experience. I left feeling valued, confident, and excited about my new phone.
If you’re looking for someone who will go the extra mile and make sure you’re well taken care of, I highly recommend asking for Karan at Rogers Wireless — you won’t be disappointed!”
“been a Rogers customer for 25+ years. been to this store now a few times. never had an issue and great service. this time I would like to say thank you to Natasha. she was A1 super. product & service knowledge was perfect. understood exactly what I wanted and also looked into my account and helped out for future savings.”
“Needed my screen replaced and my charing port fixed. Price was competitive. Everything was completed in a timely manner and I was pleased with the experience. Would recommend.”
“Wonderful experience at Apple today dealing with the Genius Bar. Walked in without an appointment to assess what was wrong with my old MacBook Air, and the team there was super friendly and helpful. Huge shoutout to Nancy, the Genius Bar tech who was helping me. She was super kind and very easy to talk to. She explained everything really well, and answered all of my questions. I really appreciated her input on the new MacBook Airs, and I am happily writing this review from one. I am so grateful for the patience and effort that went into servicing my old laptop in efforts to diagnose the problem. The whole team was wonderful, and very customer friendly. 11/10!”
“Ray was amazing!! Super patient, knowledgeable and helpful. He let us know all of our options available and even helped with things we didn’t initially go in for. Thank you so much Ray- outstanding customer service!”