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November 2024 by Craig Burda
I love the pizza and hot food table
But I am disappointed to see the food not sold being thrown into a garbage can
In a age where food insecurity is a issue I would like to see your store either donated to a food bank or sold at reduced price or even offered as good to go ap
Anything but thrown out
Please consider these options
Food insecurity is a issue
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August 2024 by John Killeen
I always liked this store- unfortunately the experience has soured.
Used to be able to get in and out quickly - since self checkout (which I will not do) the lineups and only 1-2 cashiers has made this a nightmare. I don't have half an hour to buy a few things...
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August 2024 by Warren Elliott
Excellent produce always
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August 2024 by chris evans
Meat department. No cool.
Picked up some ground beef ( reduced 30% great ).
Noticed the non reduced one beside it was the same price.
Looked the same size ???.
Took 3 reduced packages to the meet counter
All 3 had a sticker claiming .8kg (1.7 lb ) approx.
All 3 weighed .5kg ( 1.2lb ).
Meat guy fixed up the price and I was on my way.
UNTIL !!! I witnessed same employee watching another customer place several of the same miss weight packages in her cart and walk away. He said nothing.
I most certainly said something
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July 2024 by A Ms
I always prefer going to the Burloak’s location, but this time decided to save time to get a hot chicken for lunch. If I knew that in a nice sunny Saturday morning the customer service would give me such a hard time for placing a hot chicken into an insulated bag to keep it hot instead of their dirty basket, I would go extra miles to Oakville. If you, guys, have no idea what a customer service is, replace your banner with something like “Bullying & harassing station”. Really, you’ve just lost a long time dedicated customer over a single chicken. I hope your unprofessional employees are happy now. Added 6 months later: the way the owner reacts only to nice comments speaks for itself. No apologies until now.
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July 2024 by Lori Montcalm
I don't shop here regularly. Finding staff to help is often difficult. It is not the cheapest place to shop. But I can find some interesting and different things. Give it a try, decide for yourself.
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July 2024 by Caleb Timmermans
Got a pizza here today and it was awesome and may be the best value pie I've had in a while. 12.99 and fed 3 of us... ?
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June 2024 by AKSHITA PATEL
The cake was so delicious
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June 2024 by Cris Aghemo
It's got nice produce, but a limited meats selection and it's almost always the most expensive of the supermarkets in the area.
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May 2024 by Anthony Qna
Their pizza and cooked meals are awesome. Max made me an amazing pizza. I will definitely be back for more.
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May 2024 by Ivy Majpruz-Moat
Longo's is a wonderful grocery store. The selection isn't huge but you can get good value for your money. There's a lot of options for organic produce as well. The employees are so helpful and kind.
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April 2024 by Rami M
This cashier manager shes so rude and disrespectful she should be fired for her rudeness and the way she treats her customers i bought 50% chicken that is expiring for 2 days and I opened it today when I got home and it smelled so bad I returned it to get my money back they took the chicken from me threw it out and they didn't even give me my money back and urongos policy sayed this RETURN POLICY
Returns
If you are not completely satisfied with your purchase, simply return the item with your receipt to our Guest Services Counter and we will gladly offer a refund or exchange within 14 days of purchase.
Return with receipt:
We offer a return or exchange on products accompanied by a receipt and your Longo's Thank You Rewards card, if applicable.
Return without receipt:
We offer an exchange of equal or lesser value.
Baby food, formula, gift cards and lotto:
Are deemed final sale and non-refundable.
I can't believe she did this to me this unacceptable behavior from her to do this kind of thing and she knows the policy or maybe she's dum and unprofessional u need to hire more experienced people not these kind of people not happy at all and longos for me no more ??????????????????????
Doesn't matter it doesn't say on ur policy that so thats totally not acceptable and its not my fault that its bad then dont put 50% stickers if its 2 days before the expiry date and I want my money back thats not acceptable i payed money for this u guys don't care cause its not ur money at all and I will shop at fortinos cause they will do that for me they treat me much better than u guys u guys r the worse longos sucks NOT HAPPY AT ALL WITH UR CUSTOMER SERVICE???????
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April 2024 by Ali Shirkhanloo
As a long-time customer, I've consistently appreciated the high quality of products at this establishment. However, my recent experience left me a bit unsettled. While the quality remains top-notch, I encountered an issue with the service. The attendant at the self-checkout seemed impatient and nervous, which was a departure from the usual friendly service I've come to expect. Despite this, I'm inclined to maintain my five-star rating based on the consistently excellent product offerings.
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March 2024 by Mitchell Hart
If you want amazing pizza come to longos and ask for max
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March 2024 by Lindsey McFarlane
I don’t understand why Longo’s put in self-checkouts if they just want to have a staff stand over your shoulder and watch you like you’re doing something wrong? I had the self-checkout person picking up my bag and typing over my shoulder. As someone who values my personal space, I don’t appreciate being treated like a criminal for doing absolutely nothing wrong except checking out a few groceries. Grow up Longo’s or take the self-checkouts out and staff your stores again.
