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May 2024 by Homesuite Rentals
I don't even know if this is a legit company/website and I strongly recommend shopping elsewhere. The package I ordered never arrived, and at least 4 employees said they would get back to me in regards to the package and with some resolution, but still nothing. At this point, I've written off the purchase and my only hope in getting my money back is to deal with my credit card company and claim the transaction as fraudulent.
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May 2024 by Dhruven Kacha
I was there to pick up a game costed 30 bucks for which I paid online and everything and now I'm supposed to produce id that matches the address like I was doing some sort of fraud this is not how u treat customers and next time mention that id has to match the address please.not that I will return as a customer but like wth
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May 2024 by Kristen C
Amazing service, selection and my item came the next day!! My little guy was thrilled with his gift, and ill be buying all my other toys here. Thank you!
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March 2024 by C. Anderson
Nice selection of different toys for all ages.A little pricey
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March 2024 by Carrie McMullin
Fantastic customer service. I purchased an item online that was defective, customer service agents Maria and Crispain were so helpful and quickly offered a solution to the issue with a photo as evidence. Highly reccomended!
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March 2024 by Melanie Ramundo
Wide selection of Lego for all ages. Good selection of toys from science based experiment toys, to young toddlers toys, even baby stuff. Very similar to mastermind.
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March 2024 by Jovan Zimzovski
Great prices and really fast delivery!
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February 2024 by Ruena Hipolito
Crispain N was very helpful when I had a bit of an issue with tracking the package. It was dealt with swiftly and the package was delivered earlier than I expected. He's very efficient, polite and on top of providing me with updates about the delivery. I chanced upon this store while googling for a particular item and was surprised and impressed with the prices and the variety of products. I definitely recommend this store and will be buying again for sure!!! Thank you!
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January 2024 by Betty K
HIGHLY DO NOT RECOMMEND.Inventory is not as shown on their website. Somebody can just hold something via phone call but they won’t change the inventory online. Ugh. It’s so funny. You cannot place an order on their website but you can hold via phone. Not first come first serve.ALSO THEIR STAFF IN STORE CAN HANG UP YOUR PHONE CALL IF YOU ASK A QUESTION THAT SHE DOESN’T WANT TO EXPLAIN. I DON’T KNOW ANY EMPLOYEE AS RUDE AS HER! INTERESTING.
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January 2024 by Corrina Caouette
This companies customer service is oustanding! Very polite, prompt and solved my issue to the best of their ability.
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December 2023 by Jimmy Paré
Fast delivery and very competitive price on Games Workshop products! I'm very satisfied!
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December 2023 by Shannon West
TOP NOTCH CUSTOMER SERVICEI cannot say enough how incredibly grateful I am for the customer service here! I called your physical store when it opened. They confirmed they had 1 set in stock. I asked if there was any way to get it to me in Ottawa. She transferred me to the online division, and I was taken care of. Now I got a shipping tracking, and it's supposed to be here, BEFORE CHRISTMAS! I'm SOOOO grateful! You saved the day!!! This set is sold out everywhere. I had ordered it through a toy store in Quebec and 2 days later they canceled my order because they had sold them all. I was so upset.THANK YOU!!!!
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December 2023 by Christopher Willis
Was looking for a Lego set for my son that was sold out everywhere. Found one here. Saved Christmas!
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December 2023 by Tyler Green
While shopping for a specific Christmas gift, I came across JR Toy Company. The toy I was looking for happened to be almost 40% cheaper on JR Toy Company than at any other retailer, local or online.I decided to give them a shot and ordered the product online. The process was no different than any major online retailer, and I know I got my package faster than if I had used any of the big box retailers. Package was shipped extremely quick using FedEx.Absolutely awesome experience and I wouldn't hesitate to order from them again.
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December 2023 by Brogan Jones
Each year, we purchase approximately 60 gifts from JR Toy Company for our staff Children's Christmas party, and Kathie along with her team consistently provide exceptional assistance. The product selection is excellent, and the turnaround time is impressively fast. The Warehouse team, with a special mention to Austin, goes above and beyond by expertly wrapping our gifts and organizing them based on the specified age ranges. Their responsiveness is remarkable, contributing to a seamless experience. Would highly recommend!
