Costco Pharmacy in Burlington, Ontario, is known for its helpful and friendly service. Customers appreciate the fast and efficient process, allowing them to drop off prescriptions upon entering the warehouse and have them ready by the time they finish shopping. An online platform is also available for ordering refills for convenient pickup. However, some customers have noted that the wait time for prescription pickup can be long and tedious at times. Despite occasional delays, the pharmacy staff generally receive positive feedback for their professionalism. Customers have reported quick responses when calling, and staff members have shown respect in handling issues. For instance, when a mix-up occurred with a child’s medication, the manager personally delivered the necessary ingredients to resolve the issue at home. While experiences can vary, Costco Pharmacy continues to strive for customer satisfaction, making it a reliable choice for pharmacy needs.
I find Costco in Burlington Ontario to be very helpful and friendly. I have been going to this pharmacy for over 15 years.
April 2024
Today I called them two times in a row, and both times they answered me very quickly! ?I was prepared to wait or not be answered at all based on the previous reviews, but that didn't happen. So things get better in this world!
March 2022
Great store. Always great items offered. Best pharmacy in the area. Fast service and accurate. Highly recommended.
