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July 2024 by Phil Hopwood
Eddie was nothing other than professional and 110% transparent. He went above and beyond to ensure I was satisfied with the car and gave me complete confidence.
He really knows his stuff, is super friendly and just an all around good guy. I’ve bought many cars over the years, I’ve worked in the auto industry for 10 plus years, and can honestly say the experience Eddie provided was easily the best I have personally experienced or seen!
If you’re looking for your next call, make sure you give Eddie and Budget Auto Sales a call!
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July 2024 by remote construction
The first time I met Eddie I knew that he was a honest and trustworthy person that was proud of his business and etiquette, he made the used car buying experience a easy and knowledgeable experience you have to experience for yourself, I will definitely recommend any body looking for a reliable and affordable vehicle to take my advice and go see Eddie and relax in your new car and customer service that sets the new standard for peace of mind, thanks Eddie and remember the test drive, ?
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July 2024 by Brennan Spong
We bought a great car from Eddie, he was very professional and friendly. The entire experience was enjoyable, service was prompt and he even put a big red bow on it when I picked it up! I would definitely recommend here for sales and detailing...A1
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May 2024 by Chrissy Swindall
I had a great experience with this dealership. They went above and beyond when it came to making sure I was in a good reliable car. He was also very transparent with the work the car had done to be road ready, and wasn’t super pushy when we first got there.
When we went to pick up the car he even added a giant bow? making it a very special experience. I will definitely go back. And strongly recommend.
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March 2024 by Clint Ellicott
Very knowledgeable staff. The whole buying experience was open and transparent. I would recommend Budget Auto sales to anyone.
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March 2024 by Paul Rice
Very happy with the experience shopping for and purchasing a vehicle here. No pressure and hassle free. Excellent customer service, upfront and honest. Highly recommend
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March 2024 by BJ Wass
Great all around guy straight up honest and forward quick and easy transaction couldn't have asked for better!
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December 2023 by Vitas Grabauskas
Excellent and honest customer service! They will go above and beyond to make sure you're happy. Highly recommend Budget Auto Sales for your used car needs.
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December 2023 by Mike Schenk
What a great experience! Eddie was honest, courteous, and communication was excellent. Would definitely recommend!
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December 2023 by Our E.
This will be lengthy, as I feel the story needs to be told. This dealer is rude and disrespectful- not to mention dishonest and unwilling to be accountable for issues with the cars he sells. Ultimately the car was not sold as advertised with functioning A/C (in fact the blend door was screwed shut so she wouldn't notice) and did not have Bluetooth as advertised. My mom's experience with this used car dealer in March 2023 started off well. We are from Hamilton and my mom purchased a 2012 Dodge Journey. The dealer drove the car to her from Burlington, knowing she doesn't drive on the highway and she didn't have a car, which I thought was nice. The paperwork was also accompanied by a flyer for a $25 gas card in exchange for a google review completed within a week, which my elderly mom said she would attempt. The car was advertised to have Bluetooth and AC, along with other features. Within a day or two, we noticed there was no Bluetooth capability. My elderly mom called him about this and he said that he had an adapter that would help her connect- but in fact the vehicle is not capable of modern Bluetooth, she could go pick it up if she wanted it. This is where things went awry. During this call, he gave her a hard time about not doing a google review. I texted him immediately something like "Are you really giving my elderly mother a hard time about a leaving you a google review? She doesn't even have a Gmail account." He responded with "Call me." I again pointed out my mom's age and expecting her to do a google review is a bit much and that even I did not have an account to do so. During this call he was quite rude saying things like "Don't play the old person game with me" "I gave her good service she should do a good review for me" amongst other things. (My husband was present and did not feel I was speaking in a manner that deserved his level of rudeness and disrespect). About a month passes, and we had a heat wave in April when my mom needed to use AC, only to find that it would only blow hot air in the passenger side, driver's side mildly cold. Keep in mind this vehicle was required for taking my dad who had palliative cancer to appointments. Given the time of year when she purchased, she did not test if the AC was working as it was cold and she TRUSTED THE CAR HAD AC AS ADVERTISED. We send two text messages to the dealer and no response. We decided to drive to the dealership, thinking it was an oversight and the dealer would be willing to fix it. He was immediately rude saying things like "AC is not part of a safety, you've had it for a month it's your responsibility, And the AC is working, just not everywhere". I was by then very frustrated at the level of rudeness, and for sure was frustrated. I told him she would not have purchased the car if the AC was advertised to only work on one side, asked if he would be ok if someone sold this car to his parents without the features it was advertised. I asked if it was his parents would he be happy with his sick parent being in the car with NO AC in the winter. He escalated things saying I gave your mom an extra 3 months of warranty and I will take it away because I didn't need to do that. We decided to leave. We then took the vehicle to a mechanic who said that the blend door was actually SCREWED to one position. This dealer sold us a car without two features that were advertised and thought it was okay business practice. I recommend you go elsewhere. He is not honest and will not be accountable.
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November 2023 by Lucas Feeney
Took very good care of us and made sure we left there happy
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November 2023 by R P Sandeep
They are real embarrassment when it comes to customer service and phone etiquette.I am 100 kms away from them. Wanted to c a car they advertised.Called them and enquired about the car,the guy over the phone rudely said they don't have this car.On Facebook,they said available.What a rubbish!So,no point left for putting any offer as they denied having any car of my choice.Beware! They screen customer calls who call them for general queries.These are shady business techniques.They even get personal to customers over their social media platforms.They even threatened me to face the consequences for reviewing their conduct. They openly said that u will regret this review.I still have all records of their conversation threatening me.If they want,I can put pictures of their threats here too!What a way to answer a plain business call and threaten customers.Thank God,I didn't buy my new car from them..I shall not give business to such people who are not courteous to potential client over phone.Overall, a drastic failure at customer service and suspicious business fearing the competitors.
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November 2023 by Lizzie Gnenna
I purchased a vehicle from budget auto sales, they were very professional and honest. They gave me a great deal on the car and I would definitely recommend them if you’re looking for a used car!
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July 2023 by Tori McCulloch
HIGHLY RECOMMEND!!!Eddie was amazing!Great service from beginning to end. He was very open and honest about any faults with the vehicle and was quick to fix any problem I had.If you're looking for a used car or want some incredible detailing, I highly suggest Eddie!
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June 2023 by Julie (Jhupiterz)
My partner and I recently bought a car from Eddie at Budget Auto Sales and we had a great experience doing so. Eddie is friendly and very professional. The shop is super clean and well maintained. We'd recommend to our closest friends and family without hesitation.
