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January 2024 by David Publow
Great small neighborhood hardware store with friendly helpful staff. Sooooo much better than going to a big box store. Free popcorn every day!
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January 2024 by Ashek Ishtiak Haq
Very cordial stuffs
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December 2023 by Riley Brown
Great staff and a great selection of products. The people here are quick to help and know their stuff! My go to for everything.
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November 2023 by kartik sood
Just bought a snow blower on black friday. Awesome store to shop at. Murray and his teams are amazing to speak to, very friendly, knowledgeable, polite and patient. It was almost closing time and Murray did not rush even once and explained each detail with so much of sincerity, this I have appreciated so much. This will be my go-to shop for all things home and would recommend to friends and family for sure.
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October 2023 by Naturally Aspir8ed
I'd give this place 2.5 stars at best. Only cause I'm local and I believe in small businesses. Otherwise...yeah. The location is good, it's easy to find and parking here isn't an issue. The staff are friendly and approachable which goes a long way. They try their best to help. My issue isnt with how small the store is. Its a small hardware store in a small community. Its that they lack even the most basic items. I was in here for basic stuff and I mean basic stuff and they didn't have what I needed. More than once. A few not so uncommon items I've shopped for here and it simply wasn't available. That's my only gripe with this store. Management here has strict policies for returns and exchanges. Other stores will let you return things even if opened. This place not so much. Only if the product is in resellable condition. Otherwise it's a not so bad place to shop.
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October 2023 by Larry Zolis
Staff was very helpful definitely go there again a large variety of everything and anything,thank you for everything.
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October 2023 by BOB STUART
Well organized store ,friendly staff and willing to assist you.
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August 2023 by Riddhi Solanki
We shop from here very often but this time you have not provided us a good customer service. I got a flyer at my home for LED torch light for around $4.95, so I went to buy it yesterday (Jul 29,2023). When I was at the cash counter, the manager came and told me that they have substituted this product with another small torch light as this was not on sale, and this product was misprinted in the flyer. Hence he refused to give me the item as it was priced and as it was mentioned in the flyer. He printed a notice and stuck it on the entrance door that the product has been substituted. NOTE: This notice wasn't there when I entered the store, neither were they aware of this mis representation on the flyer. I was extremely upset because the flyers are misleading. It means you do not check the information advertised in the flyer before sending out to people. I asked the manager to make an exception and give me the product at the rate it was mentioned in the flyer but he refused. Any other store would have made an exception because it isn't a customer's fault. Never coming here again.
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June 2023 by Don Sinkevitch
Love this store. Very friendly and helpful staff.
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June 2023 by Glen CECILE
Have normally had a good experience at this home hardware. Been going there for 15 yrs. Today, needed a water refill and some soil. Filled water up while the obviously inexperienced cashier tried to do a return with one customer at the cash. Water filled, waited to speak with cashier for water plan info, then took water to truck. Returned and told cashier waiting to get soil when done. Roughly 15 mins with one return, while another male employee hovered nearby on the floor, never offering to assist at the cash. I walk to back of store to see whether can purchase soil at their registers because it’s “a bit ridiculous waiting at the front for a return.” A very tall female, who I recognize has worked there for years, started walking to the front with me. She claimed it wasn’t very busy up front with a sarcastic tone. We get to the front cash and there’s now 6 ppl in line AND only now has the employee from the floor opened another cash. The tall female took over the cash to help the next person. Why? Why doesn’t a staff member, who clearly isn’t doing anything on the floor, ask to help me while at the cash? Why didn’t the struggling young cashier not ask for help? Terrible service on this occasion. I walked out.
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June 2023 by Isabelle Hobbs
I’d give them a hundred stars, if I could! Bought a large piece of outdoor furniture and paid extra for setup. Team delivering went above and beyond! They had to go through my house and deal with my narrow sliding door in order to get it into my backyard. I was so impressed with how they handled everything. I am a Brooklin Home Hardware customer for life!
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June 2023 by Eric Marle
All the staff are friendly, knowledgeable and resourceful,Furry Murray always makes you smile and Natalie always hits it out of the ball park. Thank you HH Brooklin for being local and providing above and beyond service
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March 2023 by Drew Woods
Very nice people. In and out quickly and with a product not many others had available.
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January 2023 by Jim King
Great helpful Staff......they had everything I needed. Much prefer shopping locally rather than the "Big Box Giants".
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January 2023 by Daven Maharaj
Carry just about everything you will ever need at the same or slighly higher price as the big box stores. Bonus it's just minutes away. Convenient and the owner Jeff is amazing.
