The Brick has been a trusted name in furnishing Canadian homes since 1971, with a head office in Edmonton and over 200 stores across the country. Customers consistently report positive experiences, highlighting the friendly and professional staff who go above and beyond to ensure satisfaction. Salespeople, like Branden and Shelley, are noted for their helpfulness in guiding customers to make informed decisions while considering their budgets. Delivery services are also highly praised, with reports of friendly and efficient delivery teams who use a reliable tracking app to keep customers informed. The Brick is recognized for its quality household furniture, mattresses, appliances, and home electronics at competitive prices. In cases of issues, such as damaged items, the staff swiftly address concerns, ensuring replacements are handled promptly. The overall atmosphere in the stores is described as welcoming, making shopping enjoyable. Many customers highly recommend The Brick for excellent customer service, both in-store and online, reinforcing its reputation as a go-to destination for home furnishings.
Great service . From the store salesman and delivery time. We made a deal . They honored it , and even after I got home , measured the room and made a change to what side the chaise for my new couch would be they sorted the issue and delivered it on time
November 2024
Always a good experience. Salesman Branden is great! He consistently goes above and beyond to make sure you leave a happy customer.
October 2024
Great work on delivery from the Brick in Brockville. The delivery guys were friendly, and very efficient. The app that they used to track the delivery is one of the best that I have seen out there. It was accurate, and informative. I would 100% used the Brick and their delivery service again. It made a huge difference !
