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February 2024 by # 1 Dog Mom
I want to thank you, Stephanie. (I am bad with names, sorry if its not Stephanie)I called there over the weekend, I was looking for a charger for my old LG flip phone. This lovely lady tried to help, but because the phone is so old, nothing we can really do. I was sad, BUT THEN on Sunday, she contacted me and let me know she found a charger at her bf's house.I want to say a huge thank you, for thinking of me after a 7 min call.Keep it up!!!PS: I did end up getting one from a nice lady on Facebook. <3 :)
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February 2024 by Poke catcher Brad
Samantha is THE best. Shes so helpful and lovely.
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November 2023 by jon ludwig
Sam is the best! Answered all my questions and solved when we had problems! Highly recommend! Thank you!
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November 2023 by Vern Ship
BY FAR THE BEST PLACE TO TAKE YOUR PHONE and get it activated or if you have trouble with your phone. Samantha is the best with customer service. Kind, and good service from her.
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October 2023 by Peter Robinson
Had 3 occassions to visit the store in 2023. First was for my phone that I had somehow frozen and the next 2 times were problems with my fitness watch. On all 3 visits I was waited on by Sam. She has a great personality and is very very knowlegable of all of their products. The visit to the Telus Store in Brantford was a pleasure and my problems with the equipment were delt with quickly. If you have a problem with your phone Sam is the person you want to see. Any further problems with my phone, or purchase needs for a new phone, Sam is the only person I will deal with in the future!!!!!!
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October 2023 by Kristy Little
I was in this evening, I failed to get the name of the woman that helped me, but this was in regards to my husband passing and taking over the account, she went above and beyond to help me and make it as easy as possible for me.. was so much more compassionate then what calling head office had done. She made a sensitive topic that much easier for me, and told me she would handle it. That she did and called me after to let me know it was taken care. So very grateful for her, she was exactly how customer service should be.
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October 2023 by Tracy Hooey
I have been a customer of Koodo for many years (10+) always a pleasure Koodo Thank you
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August 2023 by Kelly Taylor
Dealt with Sam at Communication Zone. She is amazing! Super helpful & knowledgeable.Best customer service I've had in a long time.
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June 2023 by Gail Burris
I want to send a big thank you to Samantha S. She is the most amazing, professional, knowledgeable and patient representative that I ever had. She went above and beyond to help me with my problem that she was never a part of. Samantha will be my go to person for any of my phone needs and inquiries. Thank you again Samantha so much.
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April 2023 by Rob Mullis
Samantha is the greatest worker there, very helpful and smart. U knows everything about phones
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January 2023 by Robert Gee
I just visited the store and met with a representative named Sam. She made the transfer process from Fido to Telus super easy! Best phone service experience ever! Highly Recommend visiting this location!
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October 2022 by gotsta74
Just want to send a big thank u out to Sam at Communication Zone on King George Road. U helped us navigate and get the best phone at the best price for our family. U went above and beyond helping us to understand and get us set up with a new device. Speed ,efficiency and knowledge made this experience enjoyable, ur personality was the icing on the cake. Keep doing what u do, u are great at it. Will definitely be back for all our future needs.
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October 2022 by Mark Herchenroder
Unbelievable service from Samantha and Jade. I had my phone stolen and needed their help as I own a business. How fortunate Telus is to have these 2 working for them. I need to have them come to my work and train the employees what it means to be "Driven to Serve" 5 stars aren't enough ... I give them 10 stars.Thanks Samantha and Jade for all you do for us.
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October 2022 by Wayne - Bluebell (Bluebell)
Our experience at this store, (Brantford, King George Rd) and especially the service that Samantha provided was second to none! We came in with an old Samsung G3 and came out with an iPhone 11 (the cell phone we wanted). Sam transferred all photos, contacts etc to the new phone in no time at all, upgraded the SIM card and kept our old number. We also upgraded our old data plan to a new one for the same cost. Sam definitely knows her stuff! She answered any questions we had and we left very happy! Looking for a new cell or have questions? this is the place to go.
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May 2022 by ARC Admin
We always have relied on Communication Zone for our telecommunication advice and needs. The entire staff is wonderful, friendly and extremely knowledgeable.Nick M. recently helped us to set up our new TELUS Business Connect system and it was an incredibly seamless process. Nick was able to dedicate his time and energy in making us feel comfortable with the switch - Thanks Nick! Definitely 5 Stars!
