The Sleep Factory in Woodbridge is highly praised for its friendly and honest customer service. Staff members, including Sergio, Nick, and Serge, are knowledgeable and helpful, guiding customers to find the perfect mattress and box spring based on their needs. Customers appreciate the wide selection of high-quality mattresses and the good value for the prices. The store offers great deals, including free delivery and payment assistance plans, making shopping convenient and affordable. Many customers have had positive experiences, noting how seamless and quick the process was, and how staff went above and beyond to assist, even helping load mattresses into vehicles. The store also provides a satisfaction guarantee, which customers feel confident in. Overall, The Sleep Factory is recommended for its honest service, quality products, and excellent customer care.
I had a pleasant experience buying a new bed. Sergio was extremely knowledgable and helpful. He made the entire experience seemless and fast. I'm so happy with the new bed.
October 2024
Great customer service. Sergio was so helpful and knows his stuff. We told him what we were looking for and he immediately had a mattress for us. I am definitely recommending “to go see Sergio” at the sleep factory in Woodbridge to my family and friends.
October 2024
I highly recommend prices are very reasonable for a budget. Services is very honest and friendly good quality for value and free delivery to your home I only wish I got it sooner..
