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October 2024 by Tannaz
I’ve been shopping at this store for many years, but after a recent experience, I don’t plan on coming back. When I asked a simple question, the manager responded in a very rude and unfriendly way. I was genuinely surprised by their lack of patience and unprofessional behavior. This was the first time I’ve experienced something like this in Canada, and it left me very disappointed.
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September 2024 by Krishna Pandya
Worst customer service ever!! I would drag them to consumers court! They wouldn’t exchange the item for a thing that wont fit with the tag on it’
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September 2024 by Kiauna Daley
Chelsea was so helpful with my purchase today! Very kind and knowledgeable about sizing
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July 2024 by Sahil Khurana
Nimra is the best and most easiest associate to explain what we needed. Keep it up
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July 2024 by Gagandeep Kaur
Zero customer service
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July 2024 by nisha nachahal
I wish I could give them zero star… first they don’t have fitting room and they girls at the checkout just talking about their personal stuff and don’t know anything about customer service. She told me you can return them so after 15 mins later I went to return! then she said oh maybe we (cashier) wanted to say exchange but we mistakenly said return. there is huge difference in these two words. this is scam or maybe whoever is owner or head doesn’t know what their customer service team doing at work. They better leave their personal life issues and stories at home while attending their customer.
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May 2024 by Prabhjot Kaur
Well worst customer service. Girls working there were taking to each other so loud from one aisle to another . At the front cash counter, 3 girls were continouslyyyy gossiping when I came for checkout. They were lost in their own conversation. Too bad.
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April 2024 by Aditi Thakkar
Apparently they close at “6 pm” (told to us when we went there in person after checking the website), even if the website says 8pm during weekdays. Be consistent.
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April 2024 by Hardeep
Worst location to visit which does not know how to deal with customers.
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April 2024 by kuljinder kaur
Went to this outlet location today had a horrible experience, I picked up pair of black shoes right from the entrance and the sign was saying 30% off, went to checkout my cashier didn’t even say hi or hello anything’s tells me my total when I asked of my items were 30% off she goes no I insisted her to check the sign both the cashiers didn’t even acknowledge what I was saying didn’t bother to check the sign and rudely said if you don’t want leave it, I liked the item I was gonna get regardless but my point is why put the sign and not give the 30% off, or if anything while working in retail atleast have the decent amount of customer service. Went to other two store in the plaza had no issues everyone was so nice. But here so rude
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April 2024 by Manveer Kaur
They need to change their timing online. Went there at 7 pm and the store was closed. Online it shows open till 8 pm on weekdays. Very disappointed
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February 2024 by TRACY D
They have super good deals on office clothes, party dresses and shoes. unfortunately there is not changing rooms to try clothes.
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February 2024 by Deepti Bhatia
Good collection
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January 2024 by Gee
Went to pick up an online order. And moving forward, that’s all I’ll be using this location for.For purchasing stuff in store, they don’t have fitting rooms and they don’t let you try sweaters… not sure why. I’m trying on the sweater on top of the one I’m already wearing. They say it’s “their policy” which doesn’t really explain much. Most of the items are final sale. So how are you supposed to decide whether the size fits you or how it looks on you?We spent half hour looking for items to try on in front of the mirror, only to be told not to do that. Disappointed and not going back!Also it just lowered their own sale. We were probably gonna end up buying 4-5 tops and sweaters. Walked out with none. Less sale for you!! I might as make the trip to BCC location!
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January 2024 by Avijit Saxena
This place feels like a leftover’s warehouse. They have a huge stock of clothes, which nobody wants. If you do find something, the prices are nothing like what you’d expect from a factory warehouse.
