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February 2024 by Vivek
Very rude and unwelcoming employee working, I got kids scoop vanilla ice cream with Oreo topping and it was $5.50 and I swear frozen ice cream from a store is better.
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January 2024 by Ali Amjad
No good service.What we wanted they didn’t
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January 2024 by Mujtehda Ali
Rude customer service by an Indian guy around 7:40pm today.Today I went and the guy told me that the topping will be extra even though I know and everyone knows and they advertised as well for Unlimited mixins when I told him about it, that I know, and I always buy the marble slab ice cream at the other stores, and the ice team includes Unlimited toppings , even though I only asked for 2 mixin he didn’t give me the proper scoop of Mixin and my scoop of ice cream was too small as well and he asked for extra money for it, I reminded him the advertising on the board but he said the management told him to tell this to customers…. so I won’t recommend this location and their ice cream was not even fresh the store at the heartland town centre in Mississauga have the best version of marble slab creamery, and their ice cream is always fresh and their customer service is always welcoming and warm but this location was disappointing to me I won’t go here again and won’t recommend… they are thiefs.
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October 2023 by Valentina Garcia
Ice cream good but this guy didn’t even say hi when we walked in… like cmon bro ur working customer service. Not one smile on this guys face, like bro do u even like working here? ?
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September 2023 by cory sway
Me and my sons had a great experience at this location. It was nice and clean and the ice cream tasted amazing. Dhruvi provided great service and was very nice and pleasant with my kids :)
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September 2023 by Tanay Shah
I would highly recommend to visit this place at least once they have lots of variety of ice creams and I love their natural flavours.
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September 2023 by Aneesa M
DONT GO!!We went in today to grab some ice cream and the Indian lady was already in a bad mood. We asked to try some ice cream, especially when I asked for the red velvet ice cream she was quick to say, “it tastes like chocolate” but I never asked that, I just wanted to try it. After I insisted is when she let me try it. Marble slab is known for its unlimited toppings, she said we can only get 4 toppings and after that it is $1. I checked in with another Marble Slab and they said we can get unlimited toppings. We called the lady and told her that we could’ve gotten unlimited ice cream but she’s no. When I told her I only got one cookie in my ice cream she proceeded to say that,”I put more can’t you see” and said it in such an aggressive tone. As I was telling her no and that she needs to change the tone, she ends the call on me. I WOULDN’T RECOMMEND THIS STORE TO ANYONE.
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August 2023 by Vrunda Patel
Such a pleasant experience. The servers - Jay and Javeria was kind, patient and very helpful.. We were group of 9 with children and senior and had a joyful evening..
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August 2023 by &rew
The place is clean, the staff are friendly, and the selection of ice cream is amazing. The only thing that got to me was the price. For almost $10 for ice cream you will be left scratching your head as to why you did not go to the store to purchase your favorite flavored Haagen-Daz ice cream. Regardless, if you want just a nice outing with family or friends to grab some ice cream this place is a good place to do so.
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August 2023 by Saransh Patel
Great selection of ice creams and a vast variety of cones. When we went there was a single girl working but hats off to her speed and service. There was an influx of customers and she single handedly managed it so well, from offering to taste ice creams, to preparation to check out. The store should consider hiring some more employees so its not a burden on 1 single employee. We went at 9.30pm. Maybe its closing time but that's the time you would get most customers.
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August 2023 by Maria R
Service was amazing! Anna provided exceptional service with a smile . She was the only employee and we were a big group and she was quick efficient and always smiling . Definitely will be returning ! The ice cream was very tasty.
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August 2023 by Vladislav Berdnikov
Very friendly service and professional service from Ana, icecream is delicious, and the variety is plentiful! Highly recommend checking it out.
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July 2023 by Bolu Adewale
Anna showed excellent customer service. I will return soon!
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June 2023 by Kevin Lucero
Amazing ice cream, would come again. Thank you Druvi.
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June 2023 by Warmy Fung
Ordered a birthday and father's day cake. I made change on the order Druhvi was very helpful in guiding me what to do. Excellent service !
