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“Had to return defective rubber boots today. The lady who helped was excellent. I believe her name was Christine. She located my receipt online and although my boots were just over the 100 day return timeline, she honored the manufacturers warranty, gave me an in store credit and I purchased more boots. Excellent service, great clean organized store. I will be back!”
“Every time I stop in, I’m greeted with a smile. They have the best deals on shoes in the area. Everyone is so helpful. Especially the current manager, Gordon. He deserves a raise! His helpfulness, kindness and friendliness is so greatly appreciated! I will definitely continue buying from here; they’ve gained a life long customer.”
“My experience was great. The receptionist was very helpful with the form's needed. Bruce was very knowledgeable and taught me a few thing's on how to keep my foot healthy. He answered all of my questions and one's I never thought of. I would recommend Bruce to my family and everyone. I'm looking forward to my next appointment.”
“Came in to see if we could find some nonslip work shoes for my wife, unfortunately we didn’t find one we liked… but the young fella that assisted us was 100% what every employer hopes for ! Friendly, knowledgeable, attentive and most importantly, passionate about what he does. Highly recommended this place”
“I love this store so much!! There is always a major sale on pretty much everything and a major selection of styles. The clothes are always a great fit and true to sizing and pretty good quality for the price. I would say though, the checkout staff always seem like they'd rather be somewhere else, just ignore the interaction because it's worth it for the sales! Haha!”
“Dropped in to the Belleville store and was immediately greeted by an attentive employee named Megan. She assisted me in looking through a few items but unfortunately, my timing seemed a little early and she said my best bet was to keep my eye on their website.When I mentioned that I disliked blind internet orders on clothing sizes, she suggested that I try on some garments since I was there. I found the size I require and will now be able to order from Eddie Bauer's website with confidence when my product becomes available.Megan is a very good salesperson who was willing to do that 'little extra'. Excellent customer experience.”
“Best shoe store arround and the staff was absolutely amazing.. my three year old daughter was being quite a handful and the employes all had nothing but smiles and positive responses to her and myself. It was great seeing such a positive environment for kids.”
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“I returned to shop here the other day and was so impressed with the help I received without feelings pressured. Came back again today and again received personalized service”