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December 2024 by Jack Rabbit
Love trying to get to the bank after a work day, show up at 545 and the gates closed with doors locked.
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December 2024 by Adam Dorey
Would recommend not to take financial advice from this branch. Booked an appointment with Rachita and ended up owing $1700 to the CRA.
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September 2024 by Walker Wood
Terrible advice from advisors and they take zero responsibility for any mistakes. Highly recommend any other bank.
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August 2024 by Douglas Mitchell
It was easy to use the Drive Thru ATM.
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December 2023 by Johnie Skolnik
Great location.
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August 2023 by Ed Zahra
Customers Beware: strongly urge you to reconsider depositing/investing or and financial future planning with this TD Branch. The short end of my story, took over 3months to sell shares I had. Not only did I comply with TD forms, applications , signatures & supporting documents as required - I was still misinformed, misguided through the whole process. Even when I sent an email to TD corporate customer care, I receive their standard letter of person to contact - which I left two voice mails and no return call. So from the branch level to their corporate office - lack competence not to mention commitment in customer service.
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August 2023 by phil Continisio
Terrible service. For 2 years now I have been having trouble with their phone systemsto authenticate who I am. After spending up to an hour to make a simple inguiry they direct me to the bank so that they can issue a new code even though they are able to authenticate my voice print. 2 years now and every time I have to go to the bank and waste another hour. I brought this up again today with the bank and the rep was happy to close my visa account and take my business to another bank as the solution rather than eliminate the root cause. What a terrible response to an ongoing problem being experienced by a customer for 2 years.
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January 2023 by Karanpreet Singh
Worst TD ever. They will rush you and provide the worst service ever. My wife was a newcomer to Canada and Alma Parades rushed her through without even knowing what she was doing. TD needs to take action against such branch to protect their reputation. Do yourself a favour and do not go to this Branch ever!
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September 2022 by Tom B
Very unhappy with the service from the Beamsville branch. Long and drawn out to end up starting over. Really quite pathetic. TD Bank in general also appears to not care at all about their customers. Other banks are far better. I will make it my mission to not do anymore business with them than I am already committed to. Please do yourself a favour and deal with a different bank. One that actually cares
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September 2022 by Samantha Zahra
Unfortunately the experience with TD was by far the worst encounter with a bank I have ever had. They do not care about customers as people and they should not be giving financial advice. I would steer clear of their “advisors” because in our experience the advice they gave was incomplete and had major financial repercussions. That’s what happens when you put your trust in this branch unfortunately. While accidents do happen, they shouldn’t, especially when the client does their due diligence and are still failed. I am not usually one to write such a review, but the lack and accountability or apology from the individual we dealt with prompts me to warn others so they do not suffer the same consequences.
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September 2022 by Faraz Shahid
Friendly and helpful staff. Got prompt service and provided all information I needed. It's a small town branch and I liked how staff knew some of their customers by name!
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July 2022 by Samantha Stewart
Unfortunately the experience with TD was by far the worst encounter with a bank I have ever had. They do not care about customers as people and they should not be giving financial advice. I would steer clear of their “advisors” because in our experience the advice they gave was incomplete and had major financial repercussions. That’s what happens when you put your trust in this branch unfortunately. While accidents do happen, they shouldn’t, especially when the client does their due diligence and are still failed. I am not usually one to write such a review, but the lack and accountability or apology from the individual we dealt with prompts me to warn others so they do not suffer the same consequences.
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May 2022 by Karen S
Worst TD ever. They will rush you and provide the worst service ever. My wife was a newcomer to Canada and Alma Parades rushed her through without even knowing what she was doing. TD needs to take action against such branch to protect their reputation. Do yourself a favour and do not go to this Branch ever!
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March 2022 by Karen Barter
Friendly and helpful staff
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March 2022 by CryptoKingKong
Very unprofessional and rude. Always feel rushed at this particular branch.
