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June 2024 by Alexander Barks
Ordered 2 turkey bacon club combos with cheese.
Was charged $1.40 each for cheese. No cheese on the sandwiches.
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June 2024 by Justin Baumgardner
Went in for lunch with my mom and dad, worst experience I’ve had at a Tim Hortons!
We ordered fine, but when it came time to preparing two chicken wraps and an egg and bacon breakfast sandwich it took forever.
Apparently they ran out of crispy chicken and never communicated that to the other staff.
This isn’t the end. Even after learning this my father told me the order taker was still getting orders for a crispy chicken wrap, even though they were out.
Stay away if you value your time, because you’ll grow old waiting for food.
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June 2024 by Sol Wong
Worst Tim's in all of Barrie. International students who just DGAF. 3-5 of them in there just having the best time not doing their job and looking like it's an inconvenience when so done comes in or at the drive through.
No greetings. No please or thank you. The most foul looks from these "new"Canadians who don't have residency or citizenship.
It only took two visits before I decided I WILL NEVER give this place my money EVER AGAIN. And they wonder why Canadians are tired of this influx of people.
#BoycottTimHortons #CanadaIsFull
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May 2024 by Sarah Ahmadzai
I go through this tims almost once a week and there’s one girl who’s extremely rude, came by tonight and asked for a steep tea and the girl said “I can’t here you drive up” as we drove up she never greeted us and proceed to say “what do you want” I simply asked for steep tea and she said “I don’t have steep tea “ I asked if I could wait for it she’s like “I just cleaned my pots, shouldn’t you be cleaning your pots 15 minutes before close not a whole half hour before close ???very upset and rude service.
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May 2024 by Monali Butala
Staff who was taking order making fun and laughing and when confronted them they replied rudely and asked for names they even not ready to give names. Very bad service very bad staff highly highly highly highly not recommended.????????????? please put option for minus rating we can choose
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May 2024 by Phil C
The service was slow and rude.
The drive through was faster then going in and I was the first person in line. That’s a problem
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May 2024 by John Carter
I’ve had a good experience with a great employee working out there on last Sunday Evening 19th May,2024 who served the drinks quick and was made perfect. He was very friendly with us and also showing the newly renovated dine in and the lucky loony. Keep up the good work! ?
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May 2024 by Bob Barrie
Very handy location. Same good food and beverage items one can expect at any Tim Horton's. Recent renovations in May 2024. Dining area looks great. Mobility impaired accessible. Staff are efficient and professional.
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April 2024 by Chris C
Well I don’t know what the hell is going on anymore. Walk in as Drive Through was backed up. No line up and 3 older gals sitting . I say good morning to the clerk / get a blank stare and nothing else. Nothing ask for my bean - no acknowledgement at all. I pay by tap only because I had it out and saw it show on the pad. Bean gets put on the shelf. And clerk turns away. No thanks / no have a nice day zeros. Weirdest experience at a TH ever. I was away and say thanks and again zero response. Coffee was typicalTH. But the service was JUNK . Lots of other TH’s so avoid the Essa / Ardagh one.
Parking: Parking is along the side and if the DT is backed up - you will wait for a spot in line - and then hope someone lets you out when you leave.
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April 2024 by YOUR MOM
Should start handing out gas vouchers. Ridiculous wait times in drive through. They don't even make the coffees correct. How hard is to make a coffee? Like really... Repetitive work, how do you mess up? Not happy. They use up so much gas cause there slow, then they mess up the drink. Require you to come back and exchange it BUT ITS EVERYDAY. I SHOULD BE GETTING GAS COVERED AND FREE COFFEES AT THIS RATE!!!! VOUCHER...SOMETHING!!!! ANY OTHER BUSINESS THAT WOULD MESS UP THIS MUCH! HORROBLE SERVICE.
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April 2024 by D Tayir
Worst Tims we have ever been. Took forever to make a sandwich and potatoes, and it’s still cold. The potato seems is microwaved and it’s wet, and tastes strange. There are like 8 people working in this restaurant but they’re just talking laughing not really doing the job. Look at the potato wedges, it’s wet and not crispy at all! And you need to wait 20 mins for this. While there is no customer at all!
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March 2024 by Matthew Lawrence
Fast, efficient service. Coffee was as ordered, fresh and hot.
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March 2024 by Simran Banvet
Good coffee ?iced-capwith chocolate syrup and chocolate hazelnut.
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February 2024 by Jaide Newman
Clean and cozy!
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February 2024 by The Nature
Attention: Tim Horton Branch at 533 Bayfield St. Barrie ON,On Feb. 19, 2024, during the evening shift,It was not busy for placing an order, either in the drive-thru or inside.You should train your crews in customer service and cleanliness in the work area. They may appear busy with tasks, but ignoring customers and making them wait for their orders leaves a bad impression. Not a single one of them informed me that they would be there in a second to take my order; instead, I was ignored until 10 minutes later when the order was finally taken, without any apology or gratitude.Another concerning observation I made while waiting to place my order was seeing one of the crew members cleaning a kitchen tool and shaking off the mess directly onto the floor, leaving it scattered. Have these individuals received training in safety and health practices for handling food?