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October 2024 by Kia Amini
Got my bed, mattress and pillows from here, have been very happy with all products.
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October 2024 by Na T
Really glad with my purchase and excellent service. Thank you for the pleasant experience! :)
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October 2024 by Louie Teti
As I Hate to Say it , But They are Over Rated, that if you go to a Similar Stores
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August 2024 by Donna Jones
We bought a bed from sleep country Barrie's South location. Purchase went fine but once it arrived both of us have had aching lower backs and shoulder pain. Called to request an exchange and were told first by a staff member to crawl around and jump on it. Then we were ttold by the manager that we "had" to continue to sleep on it from 21 days (break in period), he raised his voice and was very rude with me for asking for the exchange. My boyfriend is now sleeping in his truck. I wake up with lower back pain and it is getting worse everyday. It's sad that, it appears he was only interested in the initial sale and not the return business or customer satisfaction.
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August 2024 by Heather Taylor
Very knowledgeable & professional. Good service. There is a variety of choices.
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July 2024 by Hamil Syed
Great service and price :)
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June 2024 by Shumayl Arshed
Amazing service! Best price in town. My budget was $800. I know it was a small budget to work with but they addressed all my concerns. Thank you Sleep Country !!!
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May 2024 by Bill & Susan
A brand new mattress was just delivered exactly one week ago from walking into Sleep Country Commerce Park location, not really sure how the significant purchase of a new mattress would go.
After spending a few minutes with Nary any doubt we would need to make multiple stops and endure the painful experience of shopping around for the best deal or more importantly the right mattress was gone . We were clearly in the right place.
Nary was knowledgeable, friendly professional, and helped us make our own decision about the right mattress for us. She made the experience pleasant and a more important to us a one stop purchase of a great product for a good price.
The follow up from the purchase was outstanding with confirmation of a delivery during the week, up to the minute notifications of the status of the delivery day of and the team who delivered the mattress and removed the old mattress were friendly, polite, professional, and extremely fast.
The experience was extremely positive, pleasant and we would not hesitate to recommend Sleep Country.
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January 2024 by Maylin Allaire
The picture on the review with the kid is me 7 years ago. I’m famous ?? oh and the mattress is top notch
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January 2024 by Vanessa ferraro
My husband and I had a great experience at this sleep country ! Way better than the other ones around. Derrick was incredibly helpful despite the busy store, and was able to assist in finding our perfect mattress and pillows!
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November 2023 by Betty Mousseau
Very knowledgeable and helpful
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November 2023 by Donna Alcott
Prices are crazy.
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November 2023 by Shahzad Parwaiz
Best place and best service
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October 2023 by Samantha Ferguson
Initially great interaction. Rep explained differences on types and features of mattresses. After attempting to price match they refused to do the 5% difference. Went to the north end and they did it no problem.For delivery, I got a call from a local personal number. I didn't answer in time and no voicemail was left, so I assumed it was spam. They called my husband and he also missed the call. Sleep country called after and said our delivery date was cancelled after they couldn't get ahold of us via phone and email. That was the first registered call from sleep country (plus no email to be seen). Not impressed with the communication. On delivery date, the first call was from a registered sleep country number. They gave a time window, which was great. Got a text notification later that it'd be 15-45 minutes. It was an hour an a half later that they finally showed up. Delivery company worked fast and did a great job. Overall unimpressed with difference in following policies between locations and poor communication about delivery. Why would sleep country use a personal phone number to cancel my delivery and not leave a voicemail? Especially when it looks like there's a company phone line to use to contact customers? Won't be visiting south end for next mattress purchase.
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March 2023 by Babajide Akinremi
Excellent service! Hedy was very supportive by providing great information.
