-
February 2024 by Bernardo F.
Took my truck there for a routine engine oil change. After getting it back I started hearing this ticking noise coming from the engine. Took it back to master mechanic Barrie west where they kept it for 2 days and kept telling me they couldn’t hear a thing. Picked it back up, immediately hear this obvious ticking noise. Take it to another local mechanic and he diagnoses it in 30mins. Now I’m not blaming master mechanic for this issue but the fact they “couldnt hear it” is mind boggling to me and makes no sense. Won’t be returningEDIT: I returned there with the same issue after being advised to do so by another mechanic, despite my poor review, Barry has been giving me an enormous amount of his very busy schedule me to try to get to the bottom of the issue with my truck. He’s been cordial, helpful and fair, even offering free of charge services. My issue isn’t resolved yet but I believe Barrie is doing all he can to get to the bottom of it, and that I appreciate. If and when the problem is fixed I’d feel comfortable giving 5 stars
-
February 2024 by Mike Ledo
Just started bringing my cars to master mechanic barrie west and I can't speak highly enough about my experiences. The team there is professional, knowledgeable and trustworthy. Pricing is great, and always fixed right the first time. Definitely recommended
-
February 2024 by Pawn Kings inc.
I was rushing to get back to Brampton and I got a flat tire close to this location. Instead of telling me, I needed a new tire. The owner was honest with me and said he could repair the tire that I had for a minimal cost versus buying a new tire. He put what he was doing aside to do it for me so I could get back to Brampton before The traffic was going to start. Thank you for putting my time into consideration and thank you for being honest with me about the repair of my vehicle! It’s hard to find a honest mechanic shop out there these days. I felt like putting this review up so I can express how thankful I am , thank you!
-
February 2024 by Kos Kov
Great service! Peter and the team really made me feel comfortable. Clean and reliable service. I would recommend to anyone looking for a new mechanic
-
February 2024 by Kampta Harry
Peter and his team at Master Mechanic Barrie West provide excellent service and customer care. Will definitely be returning for future service needs. Keep up the great work!
-
February 2024 by Heather Readman
Barry and his team at Master Mechanic are amazing. They are knowledgeable, friendly, and always make best efforts to get my vehicle in for service as quick as possible. They are trustworthy and I have never felt like I'm being taken advantage of, or paying for a service I don't need. My husband and I both service our website here and we highly recommend it!
-
January 2024 by Geoff Barrett
Best mechanics in town. There are very honest and reasonable.
-
December 2023 by Omar Garcia
Excellent, quick, affordable and honest. Would 100% recommend
-
December 2023 by John Tryl
I can't say enough good things about this shop. I had the pleasure of dealing with Barry and his team when they helped me out during a pretty rotten situation I was facing (this past week, Dec 2023).I had originally purchased some winter tires from Canadian Tire and had them installed at the Canadian Tire shop (South Barrie location). After driving off the lot I felt there was a bit more vibration than I would normally expect, but wasn't sure. I ended up stopping on the highway to call Canadian Tire to notify them that I would be coming back once I was finally certain something wasn't right (I originally thought it was a wheel imbalance issue). Shortly after exiting the highway, on my way back to Canadian Tire, my front driver side wheel came completely off causing damage to my vehicle; thankfully it got caught in the wheel well and did not go into the oncoming traffic, but all five lug nuts were gone, the wheel was completely off the bolts, and the bolts were damaged. I hate to imagine what might have happened if it would have come off while I was on the highway, or what would have happened if the wheel would have gone directly into oncoming traffic causing an accident. Anyways, at that point I completely lost all confidence and trust in Canadian Tire and did not want to bring my vehicle back to them despite their prior invitation.Even though it was nearing the shop's closing time, Barry answered the phone when I rang. I explained my situation. He was very honest and told me he was booked solid for at least a week, but listened to my troubles and offered to let me drop the car off if I was okay with waiting about a week or so, so he could try to fit me in (again, my request was very very last minute and I understood there was already a lineup of clients). I agreed and had my vehicle towed to the Master Mechanic shop. As soon as he was able, he inspected my vehicle and found that the bolts (studs) had been damaged when the wheel came off. He assessed the vehicle for other damage and found no further concerns. Lastly, thanks to his logical thinking and experience, he inspected the remaining tires and found that several nuts on the rear passenger wheels were only hand-tight, and he was able to unthread them by hand, so he torqued everything correctly for me. (Thanks Canadian Tire, for endangering both my safety and the safety of others. Sheesh.)I am extremely appreciative of Barry's honesty and professionalism. I feel like I can drive my car safely again, and I would recommend anyone to reach out to this shop if you want to deal with a team that is both honest and competent.Thank you Barry and team, I really appreciate you squeezing me into your busy schedule and for giving me peace of mind.
-
November 2023 by JP / Jay R
The diagnosis and repairs to my beloved 15 year old bmw exceeded my expectations. Price as quoted. Completed on time. Friendly, knowledgeable people. This is car service delivered as it should be.
-
October 2023 by Bren Neskovski
I had an outstanding experience with Barry and his team at Master Mechanic. They demonstrated exceptional expertise, professionalism, and provided transparent and trustworthy service. Their knowledge and skill in diagnosing and addressing car issues were impressive. The team was friendly, communicative, and completed the repairs efficiently without compromising quality. The pricing was fair and reasonable, and I received excellent value for the services rendered. I highly recommend Barry and his team at Master Mechanic for reliable and trustworthy auto repairs.
-
October 2023 by Julia Cappello
One of the most kindest and sincere human beings! It is always an honour working with the Master Mechanic team! They are always happy to help, and truly very kind! Thank you SO much for all that you do!!
-
October 2023 by Sarah B
Love these guys! Barry, Peter and his team are always there to help whenever I need it. Honest too!
-
October 2023 by Emma Martin
If I could give 0 stars I would. Don't bring your car here if your a young female adult. They won't take you seriously, I spent 2000$ and then when you tell them your car is still having issues, they will tell you that you never told them the original problem (okay then why was I there? Did I just tell you my car was perfect and to please break it for me?) They told me at pick up that they test drove, and when I ACTUALLY test drove, it didn't work. When I confronted them about this they said they were never told to test drive... they then sent me away saying it was a recall - and when I got to the dealership there was no recall. They didn't help me at all and left me with a broken car, that later another machnic fixed for 200$ as it was a simple dirty sensor.
-
September 2023 by Emma M.
If I could give 0 stars I would. Don't bring your car here if your a young female adult. They won't take you seriously, I spent 2000$ and then when you tell them your car is still having issues, they will tell you that you never told them the original problem (okay then why was I there? Did I just tell you my car was perfect and to please break it for me?) They told me at pick up that they test drove, and when I ACTUALLY test drove, it didn't work. When I confronted them about this they said they were never told to test drive... they then sent me away saying it was a recall - and when I got to the dealership there was no recall. They didn't help me at all and left me with a broken car, that later another machnic fixed for 200$ as it was a simple dirty sensor.
