Lexus of Barrie is a dealership that goes above and beyond to satisfy its customers. The experience is consistently described as amazing, great, and impressive. Staff across all departments, including sales, service, and parts, are noted as being very friendly, professional, kind, and straightforward. They are known to be fair in negotiations and make the whole process easy and enjoyable, fixing concerns with honest repairs. Customers feel the people are on their side. The dealership caters to guests' needs with amenities like a relaxing service lounge with TV, WIFI, refreshments, and work stations. They also offer a shuttle service and a loaner vehicle program. Reviews highlight super service where staff find time to accommodate unplanned visits and go the extra mile to fulfill special requests, ensuring customer satisfaction. Customers report leaving extremely satisfied and as proud Lexus owners.
My experience with this dealership was amazing They go over and above to satisfy their customers…very impressive Stephen and staff are very friendly and a breeze to fix concerns and do honest repairs…Stephen cares
October 2024
Parts and Service departments are the best. Very professional and friendly and they will do everything to ensure customer satisfaction. Thank you.
October 2024
Great experience with Emanuel the sales rep! Great car n super happy?. Many thanks for your help n honesty ! Max viskovich