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May 2024 by Hilary Oosterhof
Excellent service. Quick. Very pleasant experience. Technician very knowledgeable.
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May 2024 by Andon Infantino
I went to get my phone cleaned by Navin and he was very helpful. Quick and great customer service
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May 2024 by Rishab Jain
Worst experience I ever had in my life. I went for my google pixel 8 which is in warranty. I called google support they gave me address. I went mobile klinik because they are authorized technician, but the guy who was there doesn't have any sense of talking. My charging slot was not working i asked him to repair in warranty. First he told me to come on Thursday my supervisor is not here he will order the part, I can't do that and after ordering the part it will take 1 week to get a part from google. I said i cant wait how would ilI charge my phone, he said go to best buy where you bought this which doesn't make any sense. Will never go to this place again.
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April 2024 by Christopher Harding
That's "'UN'-responsive". Oh, and INCOMPETENT!! Took my iPhone 8 in for a screen repair on a Sunday to this Aurora location two weeks ago. My understanding, as I was told, is that repairs are rarely performed on Sunday...fair enough, I was in no rush, and told them that. They were happy hear that. But what 'I DID' tell the was that it's important to keep me updated on what's happening. "yes, yes, Mr. Harding, no problem.That Sunday, I heard back from them a few hours after I dropped off my phone. I was told that they didn't have the parts for the repair and that it'd be a couple of days. Again, fair enough, but again, I told them to keep me informed. Monday passes, Tuesday passes. I called Wednesday afternoon to follow up. I was told that they're working on my phone but had no information as to what was the problem. I again asked them to PLEASE call me before closing to let me know. Nothing was heard from them, so I called THEM. They seemed to be confused as to where my phone was and what the problem was and I told them again how important it was to let me know what was happening. I was told that they are still waiting for parts. I was PROMISED that I'd get a phone call to let me know that once the parts were in, they'd let me know what they could do. Thursday comes and goes, and no word. I call AGAIN. It took them a while to find my information and phone. I asked what was happening. They said that they were working on it. I asked when the "parts actually came in". I was told early that day. Okay....again, PLEASE let me know what's happening with my phone. "Okay, okay, I promise I'll call you", I was told. ALL day Friday passes and not a WORD ! AGAIN, I call shortly before closing, and again, they had no idea who I was or that I was expecting a call. Moments later, "oh, Mr Harding, we can't fix your phone, the screens we keeping putting in keep breaking, you probably need a new motherboard", or something of the like. And oh, "we I was JUST ABOUT TO CALL YOU". Right.I pick up the unfixed phone Saturday morning and take it directly to a local shop here in Stoufville (Wireless Plus) where I live (where I should have taken it in the first place but was told that it might be pricier).NICEST GUY EVER there, who was completely responsive and took one look at my phone and said he'd have it fixed in an hour....and he DID !!!And get this, it was LESS EXPENSIVE !! I was in shock......a WHOLE WEEK from uBreakiFix Aurora to even get an answer, no call backs, and incompetent at repairs, to 'Wireless Plus' in Stoufville where I was greeted with a smile, competence, responsiveness, and quality at a great price. RUN AWAY from uBreakiFix Aurora. Trust me !!!
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April 2024 by Yousry Tadros
These people are very helpful and generous, I recommend you to use their services.
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March 2024 by E
Fantastic service, for a pixel 7 pro repair issue that was under Google warranty. The manager there personally saw to it that Google would not just ignore the replacement. Would highly recommend to anybody looking to repair cell phone or as I understand purchase a certified used cell phone.
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March 2024 by Kevin Dickie
I dropped my phone and destroyed the screen. Thought I might need a new phone, went to mobile clinic, the tech replaced the screen and I was out the door in 15 minutes!
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February 2024 by Alex van Kempen
Yash was very helpful fixed my phone screen same day exceptional service highly recommend made it very easy and good price
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February 2024 by Gerry Mallinos
Staff at Mobile Klinik in Aurora were asking. Confirmed my old Pixel 6a screen was dead and allowed me to confirm photos and videos were backed up at no charge. Going back if and when we need their help with phones or laptops in the future.Thanks
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February 2024 by Byoungok Park
I gave the info of my phone and made appointment but when I got there he just said he can't fix it, I don't know why I've been waiting for since morning. Why he reminded me the appointment 3 times. I hope you don't go through this again.
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January 2024 by Nancy Myra
Very quick and knowledgeableIve used them several times and have always benn satisfied withe the service I receivedWill always go to them for my technology needs
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December 2023 by Sherzade Ondaatje
Good job.
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December 2023 by James Stortz
I had an amazing experience with You Break I Fix Cell Phone Tech Repair in Aurora Newmarket. Initially, they replaced the camera lens on my iPhone professionally. When I accidentally broke it again weeks later, they fixed it for free!This level of service and generosity is rare. Their team not only excels in technical skills but also in customer care. This experience has made me a loyal customer, and I highly recommend them for any tech repair needs. A huge thank you to You Break I Fix for going the extra mile!
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September 2023 by Robert Dawes
I had my tablet freeze today and fortunately the staff member on duty was VERY helpful and equally as important he fixed it asap.Highly recommend using them if you have an issue. ?
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August 2023 by Chaim Alter
Simran was absolutely awesome. She fixed all of my issues, transferred all of my data. Did everything absolutely beautifully. Highly recommend coming to this location. They are truly truly amazing. Especially for those who are technologically challenged. I highly recommend coming to you break. I fix. Absolutely five stars. Heck I would give it 10 stars if there was moreOh
