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September 2024 by Kari D
I have shopped here for shoes - one that I bought on sale and one that I bought just cause they were loafers and loved the feel of the shoe, both the shoes are not sustainable at best.
The studs on the loafers started popping out as soon as it hit the ground.
I dropped by when I was passing by and informed the lady about the findings but she didn’t even care to understand or even acknowledge the issue, barely three months into the purchase.
The other pair being suede was on sale and fitted perfect, right off the bat, the construction of the shoe was so timid that it didn’t make sense to wear it at all. The sole of the shoe would causes me to be very imbalanced in my stride.
Customer service at par with what you would expect in most boutiques but post customer service is zero. Quality versus price are sub par.
Thank you for the experience to understand your products and service better.
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May 2024 by Gavin Kingswell
Excellent online service. Product shipped immediately --- no issues with delivery as promised. The product (Cambio jeans) are amazing!
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March 2023 by Clare Bolton
I really enjoyed shopping here. The staff are so helpful and make it fun. I also ordered a blazer online. The blazer fit perfectly. This is my new favorite shop. Great quality!
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February 2023 by Samantha LaMarche
My mom went looking for a mother of the bride dress. Marianne helped us and she was amazing! She was honest and helpful and found the perfect dress for my mom (and it has pockets!). We would recommend this store to our friends!
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September 2021 by clare baillie
Fabulous! The One and Only is my favourite store! The sales people are extremely helpful, very friendly and most of all HONEST. There is a great selection of high end, quality brands at reasonable prices. Highly recommend - this is my first stop!
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September 2021 by Chris Bateman
Great service!
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September 2020 by Tina
I dont usually write a bad review but today I will. Walked into this store today and did not stay long. There was 2 sales people working. I was the only customer in store at the time. Reminded me of the movie Pretty Woman with Julia Robert's & how she was treated when she walked into that boutique on Rodeo Drive! Sales person behind the cash stared me up & down..the other sales woman was not that friendly but did answer my question in a cool manner. Was not greeted with even a hello when I walked in. Felt very uncomfortable so did not stay long. I have purchased items from this high end boutique before and had a lovely lady serve me..certainly not the 2 today that were working. You would think with what is going on with this Pandemic & sales hurting they would go out of their way to make a customer feel welcomed..well not this day. Maybe I did not meet their criteria..will never step foot in this boutique again! As I frequent other stores in the same area. The Spa, Lemon Berry, Story of Love etc ..that's where I will spend my money!
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November 2019 by Ashlee Gomes
EXPENSIVE!
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November 2018 by Barbara Nickleson
My most favourite store. The ladies are very helpful and friendly. Amazing selection of ladies clothes and special occasion dresses.
