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September 2024 by Krystyna Ochowiak
I have been banking at this branch for years and except for one incident (which was addressed immediately) have had nothing but exceptional service.
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August 2024 by marwan Takrouri
I don't know what to say ,but this bank is one of the best customer service i have seen so far in the city , walk here and expect to be treated as a real valueable customer.
Specially the front desk support IVY
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December 2023 by Mike
Great staff
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November 2023 by Ivandoes Vlogs
Appioment 2.00 pm Nov 16 2023person in charge accused me of faurd I put money in my savings account they said I used my visa to why would I fire her plz and who ever opened my savings account interest is like 270 twice fire her to my account name is Ivan zhong unprofessional I'm Ivan zhong do you know who he is I'm mad I don't want to bank with td any more I'm mad says I put from cridt card to savings so dumb who in the right mind would Ivan zhongs not happy make him happy edit during the appioment I'm closing my td account after my gic keeps saying I would use my cridt card to trnasfer money to my checking I'm mad please walking in and fire her
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November 2023 by Alex junko
Brutal this place needs a complete overhaul of its staff. No other comments necessary
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November 2023 by Felix Kan
they have all my money
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November 2023 by J Z
The worst TD branch
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November 2023 by Vinh Le
always out of order atms
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October 2023 by Jiaqing Tian
It’s very lucky to meet Ms. Brenda and Mr. Devin. They are very professional and knowledgeable on their work, I can tell they really enjoy helping me(customers) to solve problems and provide me with different solutions and give me professional advice from my perspective. It seems nothing could challenge them. If there were more than 5 starts, I definitely light all of them up.✨✨✨✨
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October 2023 by Ramtin Moulayi
Rosemary was great, helped me with what I needed to get done promptly and provided great customers service.
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August 2023 by Naz Yeganeh
Lara LandryIs an awesome & professional staff.She helped my friend with challenges that she had with fraud from her card.Thank you Lara
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April 2023 by Feng Lin
This bank has most stupid credit analysts. I went by myself to apply a 5k limit credit card by showing 4m property and half million bank turnover but was declined without notice. I know it until I go again and get informed by counter. At the same time Walmart begged me to open credit card and I got 4500$ limit credit in one minute.
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February 2023 by Aimeng Sun
Worst experience ever!! Long story short, the advisor assigned to me has never replied to any of my emails, had to literally walk in to the branch to ask is she was still with TD.I walked in to the branch trying to make an appointment to discuss a mortgage. I asked for a mortgage specialist that spoke a certain language. Showed up to my appointment only to find #1 I did not get someone that speaks the language. #2 I was assigned to a banking advisor not a mortgage specialist (This could be part of the process of the bank, I don’t know but I respect that, did not complain whatsoever, just thought it’s kinda weird)During my appt, I was told I should expect a ‘result’ by the end of that week, as I had everything ready for the mortgage application. 2 weeks have passed, nothing. I emailed the advisor to see if there’s anything else that I needed to provide, still nothing. Then I decided to go to the branch and yes she was there. She called me later that day asking for more information which I gave. (Which means she did not work on my app at all) Another 2 weeks have passed, never heard from her ever again. I gave up.I myself work in financial services, and I used to be an employee at TD. I can not believe how terrible the customer service has become at TD. I’m so so so disappointed.
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February 2023 by Bardia Raeiatkhaki
Poor management. The staff dont help the costumers, all they do is passing customers to online banking and telephone banking. I wasted 4 hours of my time just to report a fraud on my credit card! Very poor costumer service.
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February 2023 by Nada Weaving
Stay away from this branch. Staff completely lack in customer service. Anything that requires effort will not be completed. Staff are rude and condescending.
