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“The staff were very welcoming and the selection was extensive. Margaret was extremely helpful. Even though we visited just to check the size, since the store couldn't match the prices on the original Canadian website of the same shoe company, we were treated exceptionally well.”
“This is my favorite store! While it may not be the largest Marks location or carry every item available at other stores, the staff here are exceptionally professional and helpful. During my most recent visit, they accepted a return for a pair of safety shoes I wasn’t comfortable with and provided a full refund. This seamless process allowed me to purchase another pair without any hassle. Outstanding service!”
“Not sure where tbese negative comments are coming from- I came here to say what a pleasure it was to speak with Bev. I stopped in to the Aurora went in and she gave me some recommendations along with a couple of pairs to try on as I was trying to figure out what works for my foot type her..I expressed that I likely am not buying roght now to which she replied that was no problem whatsoever.. We had a great conversation and she may have swayed me towards some Brooks to which i was not open to before. No pressure- just honest conversation and advice.
So great, friendly and knowledgeable experience for me. Keep doing what you’re doing Bev!!”
“This is the largest location I have ever been to with ample parking! Everything is well organized and clean with a vast selection of items. It was open in November 2022, so it's still quite a new location.”
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“I bought a pair of shoes there today and Chaleen gave me fantastic service. She showed me lots of options and was very patient as i changed my mind more than a few times. A lovely young lady who gave excellent service with enthusiasm and a smile!”