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September 2021 by Noah Gronlund
Robert was so professional and did such a good job on my fiancé‘s ring. Robert was very accommodating and for that I am grateful! My fiancé said there is nothing she would change it’s the ring of her dreams!
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September 2021 by Rizzel Cate
Thank you, Rob!!! You are very patient, highly skilled and truly pleasant. We love your creation!!!Rob will allow you to take part in choosing your stone to designing your piece. The result is guaranteed beautiful! A unique piece that is yours alone. If you are looking for an honest and great customer service, book an appointment with Rob.
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November 2019 by Dylan Fonger
Rob is your guy. He will take the time to understand what you are looking for and help turn an idea into a well-made, high quality finished product. All while staying within your budget. You can look at the other reviews if you want, but just give him a visit and you’ll know ;)
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November 2019 by Patrick B
Terrible Customer Service.
We brought in an engagement ring for repair that had been damaged because it was closed in a door. We got several quotes and Robert was more expensive but seemed to know what he was talking about.
After leaving it with him several days, the ring was brought back to round and the diamond setting which was lose was tightened. However the setting was still crooked. When this was pointed out to him, Robert decided to argue that we didn't ask him to fix the setting.
We asked him to "fix" the ring. That includes it being bent. He quoted us wrong, didn't bring back the ring to its original state and then told us it was our fault for not specifically asking him to fix the setting.
Apparently fixing the setting is possible and he can do it for an additional fee. We took our business elsewhere.
Editing to respond to the ridiculous pomposity of the owner: It is not a fake diamond, your repairs were not perfect (as stated before) and we went to another jeweller down the street and they fixed your mistakes for half the price. It is currently good as new over a year later, despite your claim that the damage was so bad it couldn't ever be.
And I'll be reporting you to Google for violating our privacy. There was no reason for you to use full names, especially as my wife was not involved in this review.
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November 2019 by Stephen Shaw
Did an online search for Jewelers in the area and Roberts location came up. I was impressed with the reviews and decided to call and then visit this afternoon. It was my first time to his store and just as the other reviewers have shared it was a positive experience. Robert was pleasant, informative and asked the appropriate questions to narrow down my search. I would not hesitate to visit again for any future needs.
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November 2018 by Dalia Serik
Excellent customer service as well as very reasonable pricing.
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November 2017 by aka Myrene
Rob is the consummate and personable professional. He fuses your vision with his knowledge, skills and experience to design stunning bespoke pieces to last a lifetime.
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November 2017 by Jason Stinson
Robert made the experience of buying my wife jewelry for her fortieth birthday enjoyable. His knowledge and expertise really helped when my wife then asked to have some vintage jewelry of her grandmother's combined into a new ring and another ring altered to her tastes. The result was beautiful pieces that we look forward to passing down to our own daughters one day. We would recommend Robert's talents to any of our friends and family, in particular those who are looking for custom timeless peices.
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November 2017 by Vi Nguyen
Robert is amazing!!! He was able to customize my engagement ring, my wedding band and my fiance's band based on my Pinterest's board. He walked us through every step, from choosing the right materials, combining our input and his own expert advise in the design, to the final finishes. Our rings came out even more beautiful than the original photos. Not only they are one-of-the-kind, they reflect who we are and cater to our everyday uses. We always know that we do not want our wedding jewelries from big box stores but did not think we could afford personalized service. Clearly, we were wrong because his price is very competitive. To top it off, Robert is very personable and pleasant to deal with, he even kept his store open late to accommodate our busy schedule. Highly recommended
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November 2017 by Adam Rosati
Had a great experience here. Robert is a really nice guy and had a lot of patience with me. He restored my wife rings, which were in rough shape by the way, to looking better than the way they looked when I proposed. Great job. I'll be back soon.
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November 2017 by linda rosati
My weddding bands were in really bad shape. They were scratched and I had not had them cleaned in years. They look brand new! Robert did an amazing job. Fast service and good prices.
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November 2017 by Maggie
Exceptional customer service! Robert truly cares about You and Your needs. He resized my engagement ring in a timely manner and made sure it was the perfect fit. I would recommend him to anyone because he's one of a kind.
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November 2017 by Caitlin Keon
You have to go and see him you will not be disappointed! He literally made my dream ring a reality. I couldn't imagine going to anyone else for anything
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November 2017 by Wellcare Pharmacy
great service . My wife's favorite ring was made by Rob cleeve .
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November 2017 by Saskia LJ
My husband and I have been dealing with Rob pretty much since he opened his shop. He is a delight to deal with - has wonderful ideas, is happy to share his knowledge on gems and is innovative with his designs. His prices are very competetive. He has crafted a number of pieces for us, and every one is spectacular. We have recommended Rob to family members and friends, and every one who has dealt with him has been pleased.
We wouldn't dream of dealing with any one else for our jewellery 'needs'. Thanks Rob for all the beautiful things you have crafted for us to date , and we look forward to see what the future brings.
