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February 2024 by Hummer Cardonna
Excelente service and workmanship from Aurora Auto Collision. It was a pleasure to deal with Chloe, thank you for help.
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December 2023 by Sean McDonald
Joey and the team were very easy to deal with. They answered all my questions when I was getting the run around from my insurance adjuster. The emails I was receiving about the progress of the repair were great, and the pictures really helped. (I'm not a car guy so this helped). Great job to the team at Aurora and I would definitely recommend them to anyone.Sean
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November 2023 by Ravi M
Special Thanks to Chloe and everyone at Aurora Auto Collision that made my experience amazing .I had them fix a large dent on my car. The vehicle turned out great and I would highly recommend them to anyone in a heartbeat. The car even came back so clean when they finished detailing it. Thanks again to everyone @ Aurora Auto Collision!Services: Body & Trim
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November 2023 by Naz Yeganeh
They are very helpful and professional, they even can help with sending you a rental car!
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February 2023 by Alex
BIGGEST SCAM ARTIST OWNER SAM. No one should ever go to him. He scammed me and said with his sweet talking he would handle things and deal with me correctly. I ended up having to pay over $1,000+ just on car rentals and he SAID he would pay for my car rental and don’t worry about it… Ended up getting charged over $1,000+ on my credit card for the rental that he said he would cover. I called the business well over 30+ times to speak with the owner Sam on this issue and all he does is duck and hide and his receptions says he’s not available to talk or “busy”.Terrible service and literally a scam artist running this business. All the good reviews are fake and the honest reviews all they do or you can say he aka Sam is copy and pastes your name and says YOU’RE not found on the data base and stop making up false allegations. I feel bad for everyone else getting scammed by him and all he does is scam people. It’s a a shame he’s still in business scamming and ripping people off. HIGHLY DO NOT RECOMMEND TO ANY ONE. STAY AWAY 0/10
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December 2022 by John Toich
The Aurora auto Collission team did an excellent job fixing my front bumper and getting my car back on the road looking better than ever!Marie at the front desk always provided me with great customer service . She took care of all the insurance details throughout the whole processI making it hassle free.Sam the manager looked after the repairs and was always available to answer my questions regarding my car repairs I would highly recommend them for any auto body repair !Services: Body & Trim
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December 2022 by George Khajouian
Marie at front desk and her manager Sam including the technicians who replaced my front hood, front bumper and grille looks brand new!! And I was on a budget. With an old car I didn't wanna go crazy on detailing it to the point of luxury but it looks fantastic!! I'm really happy and I would go back for more service. I recommend this repair shop to anyone. They polished my headlights and sprayed an anti rust coating on my car for free as a complimentary. They are a great team and Marie took care of me and my car. She's great, very diligent, a total pro!! THANKS GUYS!! Hope your business continues to flourish. Peace out! ?Services: Headlight polishing
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December 2022 by Taylor Vince
I brought my car to Sam to have my brake pads replaced, this job was done correctly. But, he completely destroyed my parking brake functionality and his tech told me he had problems resetting it, Sam told me his techs don’t know what they’re talking about. Sam never made good on repairing this problem, buyers beware.Service: Brakes
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October 2022 by Angela Trevivian
I had such good service they made everything so easy for me. I would highly recommend!
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October 2022 by Vince Aprile
I recently received outstanding care & customer service from Sam ,Marie & their team . (My Bmw looks brand new inside & out .) It was a stress-free situation from the beginning (booking/ rental/replacement & insurance) thank you so much.
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August 2022 by Chantal Lee Cicconetti
Be careful, the manager running this business is rude, condescending, and misogynistic.I responded to an add poated for a used Mazda 3 for sale at this business. The receptionist told me she was selling the car "for her boss". When I arrived she was unable to answer any questions about the vehicle (no fault of her own as the manager had obviously not given her any information). He was hesitant to meet with me himself and when he finally did, would not even make eye contact. The entire time he was looking at his phone/distracted while I was speaking to him. He explained that it was because he was selling the car for a client and that it didn't have anything to do with him.Not a great way to conduct yourself in your place of business at all. He was extremely short with me, rude, condescending, and very very pushy. Clearly a self serving individual. I did not purchase the car purely on principle as I don't like dealing with anyone who behaves this way. Think twice before taking your business here.(In regard to the response from the owner;I would not appear in their customer database since I was dealing with the manager who was selling a vehicle from this location listed on Kijiji. I decided against purchasing the vehicle due to how he chose to handle himself. It was extremely unprofessional and frankly I would NEVER recommend this business to anyone for any of their services. Clearly they only have self interest in mind and don't know how to conduct themselves professionally.)
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June 2022 by Lindsay D'Andrade-Phillip
Sam was very helpful and informative and was able to give me a detailed quote right away. The shop got the job done quickly and it looks great, customer service was excellent.Service: Paint repair
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March 2022 by A A
I had a minor accident with my front bumper with my Nissan Sentra. I took it to Nissan they were charging an extreme amount of money and said it could take months to repair. I took it to Aurora Auto Collision and Sam helped me out and charged me less than half of what Nissan was charging, and finished the repair in less than 2 weeks. Excellent shop I will definitely come here whenever I need help with my car!Service: Body & Trim
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January 2022 by Barry Gibbon
My car was in for extensive front end body repair/paint. Sam and his staff did a great job within the timeline Sam promised. Extremely happy with my repairs and first class Sevice, I would definitely recommend and use Sam and his crew again, Barry Gibbon, AuroraService: Paint repair
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January 2022 by Kim Davis
I took my car to Aurora Collision as my car had front end damage due to an accident. I also had my car detailed. The service is excellent. Sam helped me with the insurance claim. My car looks brand new. I highly recommend them to anyone.Services: Oil change
