Michaels offers Everything to Create Anything. Its expansive craft assortments include the most popular art supplies, fabric, canvases, yarn, knitting & crochet supplies, frames, floral, scrapbook materials, beads, jewelry kits, Cricuts, craft machines, and more. The Ancaster branch provides party plan with ease, offering balloon inflation, party decorations, gift packaging, favors, tableware and seasonal occasion decor. Customers report employees ask if they need help and are friendly with great customer service. Many find so many options for crafts and walk out with multiple items, especially Christmas decorations to paint. A Store Manager explains product features and benefits, no rush or pressure, and staff is knowledgeable across multiple departments. The store is well stocked, organized, very clean, and staff maintains composure, demonstrating unmatched professionalism. Michaels is a return customer favorite.
This is for the sweet girl, Darren (with the short hair - hope I spelled her name correctly), who helped me at the store today while I was rushing with my Uber orders. She was incredibly kind, quick to help, and very friendly. If you want to see real customer service, she’s it! Definitely deserves a raise.
November 2025
Purchased online to pickup in store, this location was superb, I had employees ask me if I needed help. They were all friendly and great customer service.
November 2025
So many options for crafts. Went in there looking for Christmas decorations to paint, walked out with 4, could have walked out with more may be making another trip soon lol
