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March 2024 by K Cots
Great pharmacist. Petulant staff.Consistent errors from doctor to pharmacy. Both my young children’s medicine is either missing a script or not filled. Get shoulder shrug say didn’t receive from doctor which is untrue - so I’m playing detective calling doctor back hat in hand and being told it was sent hours ago. Wife’s and mine as well. And for record - one instance, no problem. It’s every time. Not hyperbole. Every time.What is consistent is the snark and eye rolls you get every. Single. Time.One-off sure, bad day? Of course. But every interaction is like you’re asking for bank loan - like you owe them for doing their job, poorly.What goods a pharmacist if you can’t get their attention behind terrible front desk.
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February 2024 by Dave 33
Always been good to me.
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January 2024 by Gary Dufour
Lots of merchandise on the shelves and friendly staff
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December 2023 by ed m
Just want to share my experience , on the professionalism of the Pharmacist that was working this past Saturday morning believe her name was (Alex ) .After 1 1/2 hours I spent at the clinic in store I was told to purchase and over the counter eye drop for pink eye, as I proceed to do so they were out of stock . Thankful the Pharmacist went over and above and asked me a few questions and was able to prescribe me the correct drops the i was able to claim on the coverage and its Monday and its almost cleared up . Thank you for the great service ,I will be back
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August 2023 by C Johns
Constantly screw up medications. Pharmacist thinks he knows more than your specialist. Just don't go here. They often do not answer their phone and the recorded message says to "hung" instead of hang up. Overpriced everyday items. ?
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July 2023 by Kelly Gee
Strongly don’t tecommend this pharmacy. They are slow, constantly make mistakes with my refills, and for some reason are loathe to refill asthma medication (!!). I was at Shoppera for 30 years and regret changing. Too many headaches.
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December 2022 by Melissa Marlein
The female pharmacist is completely incompetent and should not have a job. Her mistakes leave patients without the medication they rely on. Thank god for a great pharmacist assistant that is always fixing the horrible pharmacists mistakes.
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August 2022 by F C
I would give this place 0 stars if I can. This place unfortunately has the contract with OHIP as the supplier of in-home IV supplies throughout Windsor Essex region. The delivery of IV supplies are NEVER punctual despite IV infusion being time-sensitive. You are promised to receive your IV supplies/meds at 21:30 and then get your meds at 23:00 or even later; by the time you get your stuff your medicine is way overdue...I have had experience with other suppliers in other regions and this one is the WORST amongst the WORST.
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February 2022 by Glenn Gardin
Applied to get my vaccine got an appointment within 3 days. Entire staff was helpful and friendly. Getting the shot was easy. Thank-you!
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February 2022 by Char Wolfe
excellent service. The Pharmacy team really is an active participant in our individual care!!!
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February 2022 by Sandra Murray
I truly love the staff at this store. Kind, conpassionate and always willing to lend a hand. Great store because of their wonderful employees
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February 2022 by Noelle Dean
This Pharmacy has terrible customer service. I order my refills ahead of time every 3 months and every 3 months they tell me my prescriptions are ready. So I make the drive into town only to find out that, once again, they owe me more than half of my prescription. This last time was ridiculous. They gave me 10 pills out of 90! I don't mind if a pharmacy is short and I totally understand if they need more time. What I don't understand is that they tell me my prescriptions are ready without giving me a heads up that they are short once again. It's frustrating. You could tell the girls working the counter don't want to be there. I feel like I'm bothering them every time I go in which is terrible. To make matters worse when I do go in to initially order my refills they asked me from across the pharmacy, in front of anybody who's walking by, the names of my prescriptions. I don't care if it's just an allergy medication that stuff should be confidential and quiet! I feel awkward every time I have to say I don't feel comfortable saying the names of my medications. After they give me the pills that they owe me I am never going back to this Pharmacy. I plan on transferring all of my refills to anywhere else who likes business and treats their customers appropriately! Very disappointed with my small town Pharmacy.
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February 2022 by Meghan Henderson
I find Rexall is more expensive than Shoppers. However, it’s worth paying more in Amherstburg because Shoppers is almost always busy. I like the “be well” points system and the selection of eco friendly Method cleaning and hygienic products.The staff are friendly and the store is clean and well organized with good signage.Good selection of snacks, frozen food as well as cosmetics and general pharmacy goods.
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February 2021 by Issam Yassin
Staff are incredible they go above and beyond!!!!. Always pleasant. Delivery has always been prompt. Little later because coming from 45mims away but we prefer it.
