Value Village is a busy thrift store with a good collection of gently used clothing, accessories, and household goods. Customers report finding good brand items in excellent condition. The staff are frequently described as very nice, helpful, and friendly, with specific praise for their great customer service when accepting donations. The store is on a public transit route and is easy to access. However, some customers feel the prices seem high for resale items, citing examples that do not seem reasonable. A common suggestion is that adding changing rooms would likely increase sales. The store does have a rewards program to sign up for. While some reviews mentioned a rule about kids in the toy area, other customers note seeing many children enjoying that section. The store's model gives communities a way to shop and keeps goods out of landfills.
Stay away from this place if your going to look for silver or gold, the employees take all those items for themselves. You'll find nothing.
January 2026
This is not a value village or shop for people who cant afford much. Their prices dont reflect their purpose. In other words, the prices for your products are too damn high! This is a SECOND hand store, price things reasonably, they're just gouging at this point
December 2025
Been here a handful of times this season to drop off donations and Mitch has been amazing and very friendly to us. We always see him working hard helping customers unload their vehicles (in the freezing cold!) when we come. And always does it with a smile and great customer service. Great work Mitch, keep it up!
