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August 2024 by Sana Syed
I went to Rose looking for someone to altar my prom dress last minute, and she was amazing from start to finish. I had remembered her as someone who had altered my sisters graduation dress 4 years prior, and had done such an amazing job with her, that I knew I had to come back for myself! Her and her assistant were incredibly welcoming, and made me forget about all my stress regarding prom! I would 100% recommend going here, as they're very professional, and caring people who get the job done with precision, efficiency, and skill. Thank you Rose!
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July 2024 by Maria Watt
Our experience was nothing but pure enjoyment from start to finish. We were treated like family and did not feel pressured in any way. My daughter and future daughter in law both came away with gorgeous dresses and I’m looking forward to my visit for my mother of the bride/groom dress.
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July 2024 by Kelsey Watt
Amazing experience!! I cannot believe that I could find my wedding dress and this place made my dreams come true! The kindest and most professional people in the business. Thank you!!
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July 2024 by Anna A
When I was looking for an alteration lady for my wedding dress I was driving along Kingston and saw this place and looked it up. The owner Rose is so nice and understanding. I’ve told her my concerns and wants and she has delivered them. I’m almost at my last fitting and it was the best!!! I would definitely come back to get other clothes altered but I love her work on my wedding dress.
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May 2023 by EmJ
If I could give Rose a 0 star I would. My future MIL had 3 custom made pieces started in 2020 and we are now in 2023 with 1 month away from the wedding. We have left with ZERO dresses…. The lack of communication and respect I would have never expected considering the HIGH price my MIL was going to pay. There were so little changes done every time we went back for a fitting. The fabric was already cut wrong to begin with and we both knew nothing could be done to make them work and for her to be comfortable. Luckily Rose told us we were “difficult to work with” and gave us over $900 in the deposits back. I wish you could read this review and feel not only our FRUSTRATION but the disheartened look on my MIL face when we could see that nothing had been done when were told they would be. I will NEVER recommended someone come to this place because of the terrible customer service and the huge price tag.
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December 2022 by Amallie de Fonseka
Rose was the most patient and kind person helping me with my dress. She was exact with taking in my dress and right on time. Thank you!
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September 2022 by Leah Godin
I have seen rose for my alterations for my wedding dress, my daughters grad dress and now her school uniform and I have not been more impressed. She is the sweetest lady, very reasonable prices, and exceptional work. She works with your time frame and it feels like vip service when you go to get the fittings done. I would highly recommend her to everyone who requires any sort of alterations.
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August 2022 by Leah Ricketts
I have seen rose for my alterations for my wedding dress, my daughters grad dress and now her school uniform and I have not been more impressed. She is the sweetest lady, very reasonable prices, and exceptional work. She works with your time frame and it feels like vip service when you go to get the fittings done. I would highly recommend her to everyone who requires any sort of alterations.
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August 2022 by Sharon McAfee
My initial experience with Rose when purchasing my wedding dress was wonderful, she did exactly what i wanted with alterations to the dress.As for having my dress cleaned, i wouldn’t recommend having it done there.I took my dress in to have it cleaned and boxed professionally and when i picked up my dress, it was in a under the bed WalMart plastic bin and there was still some staining on the dress.If i had been told that it was going to be stored in a bin i would have reconsidered having it done there.The $200 i paid for this would not have been an issue if it had been a more professional job, now i have to have another company redo it and pay again for something i was under the impression was going to be done in the first place. I’m not sure it was understood what i wanted.The $200 cost is not the issue its the quality and unprofessional work thats the issue here.
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November 2020 by Allison Peterkin
I got married close to 11 years ago and went to San Jude's Bridal. I'm not sure if Rose will remember me/us (my parents and I), but she and her family were so loving and so professional with us. I found my forever gown, I married my forever mate and San Jude's Bridal will forever be a huge part of why I felt so beautiful on my wedding date. Rose, if you remember me- please know, I'm living in Ottawa now (as that's where my hubby is from) and my parents have moved closer to me- in the Ottawa Valley (small town named Arnprior). I still have my gown although after two children . . . it doesn't fit anymore. But I'm still a huge fan of the service you provided us back in 2009! Thank you from the bottom of my heart. (Wedding date was October 3, 2009).
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September 2020 by Duska Murphy
Rose was absolutely amazing to deal with. She helped me not only find but alter the dress to become my dream dress. Yes I did find dresses just as pretty but it was Rose's attitude and attention to detail that won me over. She created the perfect dress experience and I can't thank her enough for that. Absolutely stunning dresses and lovely atmosphere. If you haven't already guessed, I said yes to the dress from san judes bridal.
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November 2019 by Cathy Price
If I could give zero stars I would! Please do not waste your time and go to this bridal store, there are so many professional bridal salons in Durham. My daughter was a flower girl and it took 6 dress fittings! Some of the girls in the wedding party were picking dresses up the night before and some the alterations never got done or were wrong. The main level of this place is nice - lots of selection but then you go upstairs to try stuff on and it is a disaster! The one room is carpet and it is all stained and really gross, there are toys everywhere and it is just a mess. The bathroom in this room when we went someone had just had a shower as the floor was soaked. We were told to be quiet one time as a baby was sleeping in this room when trying on the dress. You go to the next level upstairs and it is a room with a curtain for privacy and mirror. During one of the fittings the door was open and a little boy stayed in the room while my daughter changed (I covered her). SUPER UNPROFESSIONAL! I am all about home businesses and I completely support them but they need to be separate. On the second last fitting my daughter tried on her dress in the carpeted room, the TV was blaring, the Ipad was blaring and my daughter had to change in the bathroom because the kids were watching TV and playing. The seamstress argued with me about alterations when I told her what I wanted done, one of the girls in the wedding party and I literally pinned (after 15 minutes of arguing) where we wanted it taken in. It was a terrible experience - OH and some man came in on 3 of the 6 visits to see the kids, no idea who he was. SO unprofessional, so dirty and not accommodating. The dresses here are not cheap and with what the dress costs you would expect MUCH better service. Don't go here!!!!!!
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November 2019 by Susan Dhanaw````
Beautiful
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November 2019 by Odelia
Great customer service! They went above and beyond to try and cater to my needs
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November 2018 by Stephanie DeChamplain
This is a house/store in the same place which would be fine if the home part was separate from the business part but it's not... They had me try on dresses in a child's play room that's littered with toys and the carpet looked like it hadn't been vacuumed. I tried on a couple anyway because I seen 5-star reviews on here but they were both gigantic and they didn't have the correct supplies to fit it on me. If you want privacy to change away from the large sliding glass door in that room there's a tiny bathroom but it was littered with towels
