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September 2023 by Yus
Always come here to rent a car when coming into town to visit family and my experience is always great. They go above and beyond every time to give me the best price and upgrade my car for me. I recommend anyone to come here for great customer service and good prices.
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September 2023 by Santhosh Dhanraj
Great customer service ! Car rental and return was quick and smooth. Mr Syed and Prem were very friendly and kind. Mr Syed even accommodate us with a upgraded car that would be more comfortable for the family. Any time I'm renting a car for sure would be through this location.
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September 2023 by Manoj Varma
Always a great experience renting from this location.Mr. Syed goes above and beyond to ensure a smooth and satisfactory experience unfailingly. Would always prefer renting from here!
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June 2023 by K.J. W.
I wanted to rent a car for just one day. Price online came up to around $75. I called in to ask about the security deposit and was told that they need $750 from the credit card. Why advertise cheap rental fees and then price gouge security deposits? Might as well have everything charged upfront online. Also, the associate who answered the call was impolite.
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April 2023 by Layla Thomas
Not friendly or accommodating, and needlessly rude. The man came from behind the counter to needlessly approach me asking unnecessary invasive personal questions that did not pertain to the car rental. Even after calling customer service I was not satisfied. They would not rent me a car if I did not have a credit card that matched the name on my licence. A friend was with me and offered to let me use their card, but this was not acceptable. I recommend going to Enterprise down the street on baily. Even with the deal they claimed to give me on the price, Enterprise was much cheaper, great customer service, and the waiting room was clean and inviting.
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April 2023 by Ron Hutchison
Very friendly & engaging staff. Demonstrated a great deal of patience with my questions. Cheaper rates than other local car rental places.Wil definitely rent again from this location.
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December 2022 by Tasin Ibrahim
Terrible customer service this man was very very disrespectful to my wifeBecause she used my credit card and THE GENTLEMAN CALLED MY WIFE STUPID…Like what kind of manners is this very very unacceptable
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December 2022 by Haseeb Pasha
Had to return to location to swap out the SUV cause it had pet hair in it, when I spoke to the customer service guy upon returning the car he rudly said its nt his problem but the fault of the guy who gave me the car and mine for nt checking throughly.
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December 2022 by Gios
I came I'm just before they closed fprnthe day ,I was desperate and needed a car. I had just tried with enterprise ehich i have been using for over 15 years and had no luck. I looked and found this location and decided to try and get a car. I was pleasantly surprised with Saiid(I hope I spelled his name right). All I needed was a little car to get around. He helped me get a car immediately and I got an upgrade I also got airmiles a 10% discount anf I'm very happy. . The price was better than what I was used to paying at Enterprise and the customer service level was the best and second to none. Thank you Budget and most of all thank you Saiid for helping me . I will be using this budget location from now on. 10 stars if I could
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December 2021 by Marion Thomas
Siad was excellent at his job and explained everything to me in a patient and caring way.
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December 2021 by Markus M
I apologize as this is a late review, but my wife and I wanted to thank the very nice kind man who opened on Sat, Aug 14 at 8:00 AM. I wish I had gotten his name but this man is a saint! without even going out of his way he helped my wife and I have a successful stress free trip to Lake Erie but providing us with helpful information we were not aware of. Booking online can sometimes be tricky, but the service given by this man made the experience all the better. Thank you sir, I'm sorry I'm sending this 3 weeks late - God bless you!
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December 2020 by Jan Thomas
Syed, was very professional and with extremely good pricing, quality assurance.I will send all my contacts here to Buget to see Syed. Thank you for an excellent experience. Janet
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December 2020 by Babak Bahmani
Best service, never any car issues, good prices. Definitely our rental of choice!
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December 2020 by ASHISH PARASHER
Excellent customer service, got my car on time, clean and great condition. Easy to deal with all the staff members, I must say the gentleman i had dealt with, he was super awesome, also very generous, helped me to provided coins for the bus fair.Thanks and will be back soon definitely.
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December 2019 by Cece T
Saied is just such an amazing individual!!Great service!! Great price!! Love this location, would not rent anywhere else!
