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February 2024 by Jody
Took my daughter here to get her nails done for our first daddy daughter dance. The nails looked ok, the edges were bare and not painted when they were finished and I paid $50 for them plus a decent tip. Well the nails did make it through the night but two days later they started to fall off for various reasons. Within 4 days they had all come off. Will never go here again.
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October 2023 by Janet Collins
They are trying to run a scam. I took my teenage daughter there to get her nails done and paid for her services on my credit card that I signed the receipt for before I left. When I came back to pick my daughter up, she had told me on the way home that they brought her that same receipt, had crossed out the amount, wrote in a new amount and insisted she sign it. It's my credit card and they had her sign her name. She is 15 years old and can not legally be held to any contract, and that was illegal for them to change the price after I had signed for it. I am heading up there now to get the difference as after calling them they told me to come get it. However I am filing a complaint with the Better Business Bureau and Consumer Affairs in our town, because the authorities need to know about their shady business practices. We will never go there again, but I would love for everybody to stop going to Star Nails so they will get shut down because they are clearly trying to scam people and charge credit cards more money after the fact which is illegal. They are not friendly and act mad whenever you deny extra services. They need to be forced out of business.
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October 2023 by Brandi
They are trying to run a scam. I took my teenage daughter there to get her nails done and paid for her services on my credit card that I signed the receipt for before I left. When I came back to pick my daughter up, she had told me on the way home that they brought her that same receipt, had crossed out the amount, wrote in a new amount and insisted she sign it. It's my credit card and they had her sign her name. She is 15 years old and can not legally be held to any contract, and that was illegal for them to change the price after I had signed for it. I am heading up there now to get the difference as after calling them they told me to come get it. However I am filing a complaint with the Better Business Bureau and Consumer Affairs in our town, because the authorities need to know about their shady business practices. We will never go there again, but I would love for everybody to stop going to Star Nails so they will get shut down because they are clearly trying to scam people and charge credit cards more money after the fact which is illegal. They are not friendly and act mad whenever you deny extra services. They need to be forced out of business.
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August 2023 by Sarah Gaither
LOVE LOVE this place!! Been going here for over a year now and I am not planning on going anywhere else.
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June 2023 by Haylee C.
I had a very nice experience I don't get pedicures often so today was nice. My toe nails turned out great !!
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March 2023 by Kate Yancey
Came in two hours before close and were the only people in the salon. Each of the three of us got the same thing (gel manicure) but only one of us got lotion/hand massage. Jobs were VERY rushed and ended up peeling off after about a little over a week. As we left staff walked out too (despite being an hour before close) and pretended to kick us out of the door! Obviously they didn’t think we could see them. I will NEVER be back and would advise others to not waste their money there. If I could give zero stars I would.
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April 2022 by Jason Gray
Rushed and overpriced. You can get way better quality for much cheaper literally next door. Thought I’d give them a try since they were empty but now I realize why they’re empty.Services: Gel manicures
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March 2022 by MA Schwarz
I went to this place before covid,thought I would now try it again. I was the only customer there. She hurried through everything, was extremely rough, dipped my nails only twice, never talked, no arm massage and then charged $45. Within a week polish was cracking and chipping off and my nails themselves are breaking off.Service: Dip powder
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January 2022 by Jena Rucker
Love this salon!! They always go above and beyond for me!
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December 2021 by Michelle Bozeman
Love love LOVE this place. My husband and I get pampered every 2 weeks by these beautiful women ♥️
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September 2021 by Lesile Jackson
I shouldn’t walk in first place, there was No customers inside and I thought that was odd,Old angry guy and a old lady was there very rude and not understanding English, Got Fungal infections from this place.Service: Manicures
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August 2021 by A. Vegas
I went for a simple gel manicure and the lady was rushing for whatever reason. I didn't really feel welcomed. She didnt seem to really care and wouldnt let the gel coats cure fully before adding another coat on. She also didnt even actually do much of the manicure part (making the cuticles look nice, and all that), making my nails even, barely massaged my hands and arms afterwards. Also, when she did the top coat she got it all over my fingers and didnt make sure to really clean it off before having me cure it, so i had some clear gel cured onto some of my fingers until it peeled off about a day or two later. It's definitely not worth $35 and a tip if you ask me. I wouldn't recommend this salon.Service: Gel manicure
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April 2021 by Jeannice Calkins
Didn’t get the quality of service I paid for. Pedicure was fine. Manicure was terrible. Never use this place again.
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August 2020 by Amanda Huffines
Loved this place! He fixed my nails from where another person at a different nail shop had messed them up pretty bad! Great atmosphere. They even have kids pedicure chairs.
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June 2020 by Keanna S.
I asked for one thing and got something so different. I paid lots of money and they look horrible. I'm a server so I can't have my nails look like this. Now I have to go spend even more money to get them fixed. I would've rather been told that she didn't know how to do it rather then act like she did. It's not only the design though. My nails are bump curved the wrong way all different lengths. There's no way she was doing them thinking they look good. Go to the nail place in el reno if you want good nails. It's the same price and they know how to do an ombré.