“In the past I've had negative experiences specifically at Lowe's in Kansas, But here in Oklahoma the young gentlemen really made me feel at home and the lumber was the best I ever purchased!”
“So blessed to have their home delivery. They even have top of the line dog food for my German Shepherds. A must use store to maintain your home, ranch, farm or lake front home”
“Jeff is amazing! I called and asked if a certain product was in stock. When I went to pickup what I requested he had it ready and got my checked out and one my way. Wonderful customer service!”
“I was really impressed that they stood behind their tools and refunded money for a dewalt set that didn't work well. I ordered a way better set and am very happy with the customer service I received there.”
6AM - 9PM
7620 Northwest Expy, Oklahoma City“This review is for a store associate by the name of Haffiz whose positive attitude and determination saved me an additional trip. I came in after seeing online that this location had 4 gang wall plates in the color white in stock (36 to be exact).
When I got there however, none could be found so I asked the front desk and and they sent Mr. Haffiz over. After searching a bit, I was ready to peacefully conceed defeat but Haffiz kept saying "don't give up," as our eyes searched the expansive stacks of inventory. Just as I was expressing my gratitude and he his apologies for my inconvenience he finds the exact item I need; hidden due to the box being turned, obscuring the item/SKU #.
I thanked him perfusely as he truly went above and beyond never giving up even when I did. I AM so grateful and hope management reads this and gives him proper recognition because it's very clear that Mr. Haffiz is one of those special people that truly cares..and it shows. Thank you again?❤.”
“The prices here are competitive and I was able to find the things I needed here. I’ve been going to this Home Depot for a while now and it was conveniently close. I was ordering some hardware for a fence project for a neighbor and they had the supplies lined up for me to come over and het it. Not a bad place overall!”
“Using the Lowe's app is convenient but it is also disappointing when it comes to products, when ordered in the app , it shows there is inventory but not until the following day then a message is sent stating order is ready for pickup but we don't have One of your items, that's frustrating because I could have picked up what I needed the day before when there was a store near by , by morning I'm 40 miles away. They need to have real time inventory for the store items are ordered from and also the app need the option allow you to exchange an item rather than cancel it and have to wait 5 days for credit back . In regards to the Mustang, Ok store, employees are amazing, knowledgeable and extremely friendly. Ruby was helping me last and her people's service skills exceeded my expectations she went above and beyond to help me resolve the issues and was simply amazing. She was the cashier that checked me out and For that a 5 star is well deserved.”
“It was great to be able to look at new products as well as some older ones. The young lady that helped me had a good understanding of where everything was located”