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August 2024 by K B
Had a great experience from start to finish at my appointment here. From the front desk to Dr. Jessica Frazier and her nurse to the tech who took my blood - everyone was very friendly and accommodating. As someone who hasn’t been to a doctor for years, this experience was more comforting than I expected. Will continue to come here for my primary care. Thank you!
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August 2024 by Jeffrey Moorhouse
Dr. wilbanks is an absolutely amazing doctor. I highly recommend great staff. Thank you all for being amazing and taking care of us
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June 2024 by Jakobi Garcia
Lindsay Roof and her Nurse are very kind and respectful. Highly recommend them to others.
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May 2024 by Cherie Burleson
They have always been awesome
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May 2024 by Randa Burch
Go here if you would like to be gaslit into blaming your mental health for years then when you have actual test results showing them you are in pain they will deactivate your portal account!
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March 2024 by Evan Eastham
Been with Doctor Browns office since I was little kid. It has gone to complete garbage. They fired the only women doctor under 50 with out notice to clients my wife and two daughters are in the middle of treatment plans for allergies and other serious matters. We went to see the the doctors that replaced her with. They proceeded to tell us everything we have been doing is wrong over the last five years. Avoid at all costs not a up to date practice. Horrible receptionists, wait times forever, feels like half the staff should just retire. If you are retired military like me, take your faimly somewhere else.
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March 2024 by Gina Russell
We love Dr. James Brown, he's not only been our family doctor for almost 20 years, but he is also my elderly parents Dr. for just as long, and we adore him and both his nurses. We've never had any problems with the front desk staff either, not sure where the bad reviews from others have come from, but they have always been friendly with us.
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February 2024 by Ashraq mohammed
Hold Music is a torture device
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February 2024 by The Beattys
If I could give a 0 star I would. I was given no notice my provider no longer worked there. My medications and test results were all ‘ lost in the cracks’. After going without my medication refills for 2 weeks, I call on a Friday at 1, they’re closed. Instead of waiting until Monday, I called the emergency line. The nurse practitioner that returned my call was beyond rude, telling me she’s not dealing with this on a weekend! These reviews saying they do not care about patients- 100% accurate!! THEY DROPPED me from their care! I called the office to see if they fixed my medication and was told my new insurance didn’t even cover the medication I needed- LIES!! I get off the phone with my insurance and they acted as if that was the most ridiculous thing they’ve ever heard. I have an appointment with a new doctor, let’s see if the new office has any problems getting my medical records now…
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February 2024 by Jorge Howard
Started as a new patient in December 2023. Tried to refill my prescription in January and it was denied. Called the office and they said the provider is no longer there. I asked if I could get a different provider it was a maybe.
Now I can’t get a hold of them. I tried five times yesterday without answer. Tried twice today, both times being on “hold” for over 10 minutes each time. No one picked up.
Abysmally ran organization.
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February 2024 by Lacie Powers
Practitioner Lindsay Roof and her nurse are the best. I have severe social anxiety and after moving here finding a GP I was comfortable with was such a struggle the first 3 years. Lindsay and her nurse are both super down to earth and easy to communicate with. I highly recommend !
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November 2023 by Somer Costiloe
New Patient BEWARE I had all of their paperwork completed they didn’t care one bit, I was supposed to come with all of my previous medical records I brought what I had and then I was discredited in regards to my ADHD diagnosis. I was essentially called a liar and was denied my Vyvanse refill.That’s fine, I’ll be going back to Integris.I got charged $175 non itemized!!!! (seems fraudulent) and I didn’t sign that I agreed to pay it and I will be disputing this with their billing department. I have BCBS and I’ve never been charged that for any visit anywhere.Staff is quite cold, rude? Hard to determine, maybe they are well intentioned but this was the worst Dr.’s appointment I’ve ever had.Dr. Willbanks (I believe) Proceeded to have me prove to him where my previous Dr. had prescribed me my ADHD meds in the medical records I brought.What an absolute nightmare, waste of time, waste of money and just overall not a pleasant experience.I can’t recommend them, it seems to me they really don’t care ??♀️.
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October 2023 by Alex Oakley
Caring team. Very understanding and capable.
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October 2023 by Mila Smith
This is awful place. Rude staff, overpriced. I wouldn't recommend it to anybody!!!!
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October 2023 by ATG
To slow, too expensive.
