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August 2023 by Gypsy Chics Parlor
What a mess with trying to get my phone number released. They wanted to blame the new carrier for not setting up the new phone & then for not requesting the release. Customer service has been terrible since the Verizon switch. Have been a loyal customer for more than 20 years and THIS is how we get treated.
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November 2022 by Larry Grapes
My wife had a cracked screen on her phone. The staff there assisted her with using her insurance to replace the phone, helped her set her new on up and made sure she was happy with the new one.
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October 2022 by Michael Hurley
Great staff! Changed over to Pioneer and couldn't be happier with my service!
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July 2022 by Candee Jean The Local Local
Pioneer provided an option that solved my mobile internet needs for my business. The rep was very helpful and efficient. I'm loving their new app with payment options.
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February 2022 by Zombie Last name
They're a phone company that can't answer the phone and I get my phone cut off a week early
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October 2021 by Lezli James
Marylou is great she is always very helpful and friendly!!
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August 2021 by Ernie Bozarth
Tech support was ok but still didn't fix my problem. Then A lady in the office called me a liar. She said they hadn't sold any phones like mine in a long time I told her they did.shd said no. I know different my friend got one Thursday. 25 years with them then get called a liar
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June 2021 by Felis Contreras
Forced to downgrade service plan, I think modems should be tossed yearly (recycled) and yall pay for it ??, no offer to replace modems to existing customers, like a simple link on a website to purchase one or upgrade, if you ever start having problems go to pldi.net speed test, this will log your info and you can prove it is messing up, but as far as the wifi going out and you have to reset it everyday is kind of hard to prove, should have weekly checks or some kind of quality control
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January 2021 by Sarah Lynne Eckhardt
Very outgoing staff. Extremely community oriented
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December 2020 by Eric Terzo
Knowledgeable people
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November 2020 by Vicki Pizano
They were totally awesome! Very helpful to my mom. Very patient and kind.
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August 2020 by Brent Inderlied
Slow, don't go if you have anything else to do.
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June 2020 by Tina Ross
Curbside service was amazing. The ladies not only got me a new phone, but discovered I could use my insurance to replace it! I left with an upgrade and a smile! Thank you so much!
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April 2020 by Sarah Vaverka
Very outgoing staff. Extremely community oriented
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April 2020 by Cory Reid
Great local option for a cell phone!
