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June 2022 by Tiffany Bates
Had no issues until I tried to move out and then suddenly I can't get the account closed because the address I gave wasn't the same as the one on the account. I gave every address I've had in the last 2 years, mind you I've only been renting the unit since April 2022 and it's June of 2022. How the heck does the address not match any that I've given them?! When I asked to speak with a supervisor I was told he was one, so I asked to speak with someone else and the guy hung up on me. Would give zero stars if that were an option.UpdateWas able to get a hold of the owner and figured out that someone put a zero in place of another digit in my address. I understand that they need to be able to confirm who is calling but when one digit is off and all other info is the same why can't you just accept it. The call service the owner used gets a zero star rating from me and I've updated the stars I'd give this business to reflect that.
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August 2021 by Lona Feldkamp
I loved that I didn’t have to go somewhere to pay a bill every month. We just set up reoccurring payments and it makes having to store things so much easier. My stuff was never messed with, weather did not get in and ruin anything, it was great.
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April 2021 by Devin Meinhardt
I would definitely recommend storing with K&M -- these guys have it figured out when it comes to making storage easy. I've stored places in the past that don't do recurring billing and it's a hassle to have to send a check or cash in every month. I was always getting hit with late fees cause I would forget! These guys are modern storage with a great units. Definitely check them out!
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September 2020 by Jesse Alan
They never answer when you call. Its a local automated money biz. 0 personal feel. I can't even get a hold of them. Its just an automated machine. I just sold my stuff and saved the head ache. Woodward is screwed is all businesses run this way. Pathetic that small towns have big city mind sets.
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January 2020 by Zach Beckman
Awesome facility and great online platform for renting and paying bills online