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December 2023 by missy hatton
Went in and ordered a refrigerator. I was told that it would be ordered that day, and would be on the truck and at the store on the 20th, then delivered to me on the 23rd. I called the store on the 20th to see if my refrigerator. I was told it was not. The employee that I spoke with did not know anything about my order, and supposedly did not work with the orders. I asked to speak with the manager and was told they were not in the building. I told him that I would call them back because I was at work. Within 3 mins the manager called me and started screaming at me about yelling at her employee. Once again I was at work so that didn't happen. I could not get a word in to ask about my options. Every time I said something she would start screaming at me again, then hung up on me. I called back immediately and low and behold she was out of the building again. I told the employee that answered the phone to cancel my order and to have a Merry Christmas. Bad business, bad attitude, and horrible customer service. My one question is, Don't they work on commission? If so Aaron's is out over $3000. and no commission for her. Will NEVER go there again!!!
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December 2023 by Tabitha Dawn
Called the weatherford store to tell them I was gonna make a payment in a couple days and the general manager was rude she said I need a payment I told her that’s the reason I was calling and she started yelling at me saying I don’t want to mess with her I told her there’s no reason to be rude and she yelled do you want me to come get my item it was absolutely ridiculous I don’t think she should be working in customer service
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November 2023 by Jason Downs
Told me my payment was $51 & charged $56 to my card. If there is a late free, tell them. And tell the client the correct amount to be charged.
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October 2023 by Mrs. Ray
If I could I'd get negative stars for this place, a TV, washer and dryer, couch, and fridge the TV broke and had been getting serviced for over 3 months when I would get told it's going to take 2 weeks and then we get phone calls from one of the workers around 10:00 p.m. saying my washer can be picked up in the morning so we waste the gas to drive to town to get it and we get told no one has told us our washer is there even when we show the proof that we got the phone call and then we get a refrigerator from them and it's missing the plug-in so we returned that and we get a loaner so we're still paying on the brand new fridge that was broken and they tell us we can just start making payments on the loaner because the broken fridge was non-repairable then about 2 weeks ago we found out that we're still paying for the brand new one then we tell them please put the extra payments that we've been paying on this fridge go towards something else on our account and we get told it's not possible and that there's nothing they can do and then we finally get word about the washer and we go up there and they tell us they couldn't repair it just to get a new one and we have to restart payments and the money that we were paying toward the washer that was being is no longer available to be used but then when we try to get a new washer they tell us we have to make a $380 payment first because we've been late that we haven't paid since July I used to think highly of this place but then my family member reminded me of what happened to them when they rented from Aaron's in Texas that they pulled the mattress protector off of it and the mattress was completely covered in blood
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September 2023 by Edith Lindberg
Had a wonderful experience sherry and Bryan helped me get what I needed for my room and made sure everything was set up Bryan came after hours to deliver my sofa this was the best experience I have had and I want to say thank you from the bottom of my heart for the best experience ever and the heart felt kindness you 2 have given me and reuel.
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May 2023 by Michelle Jordan
Order a bed and they delivered it and set it up for me Have reasonable prices
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May 2023 by Penny Cook
Always friendly staff to help you out with what you want to purchase.
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May 2023 by Chantella Miles
This is the best place ever I love this storw
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December 2022 by Abigayle Wood
I wish I could give them zero stars. First I’ve had my washer and dryer break three times and we’ve had to fix it each time cause they will not come to service it. Our fridge twice. We’ll finally this last time out washer broke for good and after bugging them we finally had someone come look at it. So I leave work and come home the day there suppose to come. I call and make sure they are coming and they said yes loading up now. Two hours later I call back and they say oh we’re not coming today it’ll be in two days. Finally they show up and They say that it to be taken in and they’ll bring us a loaner in a few days. Well a few days later no loaner so we call and they say oh we don’t have any right now you’ll have to wait. And we ask how long and they don’t know. So after a few more days we finally say forget it. I almost have this thing paid off and I’ve current on payments never late. But I go and get a new set somewhere else and call and tell them to come and get it and cancel my account. Well they don’t show up and I had two charges today. So I call and they lady there was so rude. She hung up on me and told me I don’t need to have a attitude or she’ll hang up again. Yes I might have been a little attitude ish but i wasn’t cussing I wasn’t yelling I was just irritated that all this was happening and she literally just told me no your wrong so yes I was upset but never disrespectful so after being hung up on twice I ask for corporates number she said you can look it up I’m not giving it to you then she refused to tell me her name. She then hung up and every time I tried to call back she would pick up the phone and then hang up immediately. This place is unprofessional and rude. She told me she was the manager and could act however she wanted too. Do not do business with this. RAC is so much more professional and all around better. These people have acted this way before. When my fridge went out I had a lady tell me that they were coming then when I called back to see where she said oh they don’t have time for you today it’ll be two weeks and when I said I didn’t wanna make a payment if it wasn’t working she said then ma’am we won’t be coming out. Hung up. And I never heard back I just paid it and fixed it myself. This place really is horrible and I will never do business with them again I hope this will help someone to not make the decision of giving them there money.
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November 2022 by Rusty Earles
So all the positive reviews must be from family members and friends because almost all the negative ones are true ?NO CUSTOMER SERVICE AND ZERO QUALITY PRODUCTS... MY NEW FRIDGE IS FULL OF. DENTS AND DINGS AND NOONE CARES TO FIX IT... AND NO JIMMY UNLESS ITS YOUR BOSS (CAUSE YOUR UNREACHABLE -AS THIS HAS BEEN A 3 WEEK ORDEAL AND NO RESPONSE - DONT WANT YOUR HELP) CALLS DO I WANT "my division management team to reach out like rest of reviews.. YOUR STORE OBVIOUSLY DOES NOT CARE...ABOUT ANYTHING...???????FOR POTENTIAL CUSTOMERS ?????RENT A CENTERINTEGRITY RENTELSIN EL RENO TO THOSE WHO READ THE REVIEWS..FOR MORE OPTIONS ☺️
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September 2022 by Kasey Brown
This store is full of lies just like the elk city store I went in Last year to buy a riding mower they where selling used models told me it was being serviced they would call me next week they sold it to someone else went to weatherford they did the same thing to me I guess u need to be friends with the employees to get that deal I have also been threatened be so called management in the past
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June 2022 by trevor henneman
Sherry at Aaron’s in weatherford is one of the best employees I’ve ever dealt with and she made it an enjoyable experience and will definitely be back for more business!!!!!Thank you Aaron’s for hiring this woman
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June 2022 by Paytn Bagbg
Great customer service the best people around thank god Taylor I gone so no more rude service!! Go check em out go in ask for sherry!!
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June 2022 by Bishop Menefee
All respects to those working here at the weatherford branch customer service is amazing
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December 2021 by Regina Archer
My daughter has paid for a new refrigerator that was delivered to her without the crisper drawer, missing 2 shelves in freezer & 1 on the refrigerator side. It’s now fully paid off & she still doesn’t have these missing parts. ?
Zero stars given!
