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May 2023 by Brittany Keim
It is a small town bank and the tellers are very personable! Fast and professional!
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December 2021 by Djzeela Kush
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact MRS loyce green
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October 2021 by Joseph Sabholo Habila
It came to me as a surprise after being reaped off by all those so called expert traders online I finally met with a very skilled and experienced trader who knows how to generate huge profit under a given week. I made my withdrawal of $6100 after my first 7 days of trading with the little minimum investment of $500. I’m so happy Mrs Victoria crypto, Thank you for your good works and for never failing the trust I have on you.
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August 2021 by Wagoner Reviewer
Staff can be cold and rude, especially on the phone. Hours are inconvenient. They need to reevaluate their business model.
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October 2020 by Roderick Thomas
Crystal is the best she really help that's my bank
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April 2020 by Allie Martin
4/11 attempted to get cash from ATM twice. Thought first time it said transaction couldn't be processed was operator error so tried again. Called my bank who told me to call them. Spoke with Greg, vice president of American Bank, who wouldn't even let me finish my sentence before telling me how my bank doesn't know what it's doing and what specific department to ask for in a tone that translated like he was bothered for even taking the call.I interrupted him to ask his position. Told him it was disheartening to hear he hasnt even shown any kind of sympathy considering it IS HIS ATM that didn't produce the cash. Still zero empathy from the vice president of the bank.I asked for his title and he didn't want to disclose it. Instead he deflected to say he was just trying to explain how to fix it. I told him he already told how and asked his title again.Vice President. Told him shame on him to be the vice president and speak so unprofessionally.Kindness and compassion matter Greg. Especially when your bank caused the problem. You'd be a way better problem solver and person if you'd take the minute to hear someone out, acknowledge what they've said and empathize. I sincerely hope you read this.My grandmother has banked with your bank 15 years or more. She loves that staff. I hope you treat them better then you do people on the phone.
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January 2020 by Dayna Kendall
Cons: The hours are not convenient and you can not make a deposit through the ATM. That would be most helpful for weekend and after hours banking.
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June 2019 by Jason Shipman
Excellent bank with a very friendly and helpful staff. I have used them for years and plan to continue using them. Special thanks to the loan department for being fast and efficient.
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October 2017 by Ennis Anderson
A good place to bank. Full service and friendly service.
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August 2017 by the Bouncer
I called to set up an appointment to talk with a loan officer about a small business loan. I spoke with Craig and after explaining the property I am looking to purchase and business I was looking to open he advised he wasn't interested in meeting with me to discuss rates or requirements. I have never found a financial institution that was so dismissive about making a new client and money, especially when it is in the community that they supposedly support. I love to support local businesses and keep my finances in Wagoner, but its people and companies like this that make big financial institutions an unfortunate necessity.
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July 2017 by Adam Fine
These people are very helpful and are not rude unlike the other guy says
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April 2017 by Angel Carter
Good location, drive thru and friendly staff
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March 2017 by Jennifer Schulte
Love the staff they are always very knowledgeable and helpful. They are always looking out for their customers interest
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August 2016 by Andy Mcconnell
Every person I have ever talked to in this bank has been rude and has had no idea what they were talking about. They could care less about their customers and they need a whole new staff.
